Executive Assistant, COO

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

The Executive Assistant to COO conserves COO's time and promotes the corporate image by representing the COO internally and externally, acting as liaison between the COO, key executives, board members and employees.
Provides high-level support to the COO and their executive team members. Acts as an extension of the office of the COO by conducting research, preparing reports and other confidential materials, as well as communicating with board members and executives. Duties are highly confidential and require comprehensive knowledge of Alignment Healthcare’s policies, procedures, and operations. Responsibilities require discretion, independent judgment, confidence, tact, and poise.

Job Responsibilities:

• Represents the COO by welcoming visitors, reviewing correspondence; arranging company dinners and other corporate functions; answering questions and meeting requests directed to the COO and their team.

• Accountable for the execution of Office of the COO meetings to include: Booking and planning the meeting schedule, assembling meeting materials, distributing information to executive team members, taking notes during the meetings, and distributing follow-up materials. Demonstrates professionalism, sound judgment, and the ability to handle sensitive and confidential information while interacting with executives, board members, and external stakeholders.

• Helps ensure continuity and consistency by providing historical context, prior decisions, and organizational background information when requested by executives.

• Arranges corporate travel and meetings by developing itineraries and agendas; booking air/ground transportation; arranging lodging and meeting accommodations.

• Completes projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem-solving; adjusting plans.

• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Improves quality results by studying, evaluating, and re-designing processes, implementing changes.

• May act as meeting recorder, summarizing action items precisely and following up on them.

• Identifies opportunities to improve administrative and operational processes and assists with implementation of approved improvements.

• Supports the COO and executive leadership team through professional communication, effective stakeholder coordination, and high-quality administrative execution by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Delivers accurate, timely, and high-quality administrative support while meeting established deadlines and service expectations.

• Handles more complex administrative duties including intricate calendaring and travel arrangements.

• Conducts research to assist executives with inquiries or issues.

• Maintains the confidentiality of sensitive business, financial, personnel, strategic, and organizational information while exercising sound judgment and discretion in handling executive matters.

• Demonstrates full competence in own area of work, including excellent organizational skills.

• Often works without significant guidance.

Supervisory Responsibilities:

N/A

Minimum Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Experience:

• Minimum (5) years' progressively responsible executive administrative support experience, preferably supporting senior executives or C-suite leaders.

Education / Licensure:

• High school diploma or equivalent required. Associate's or Bachelor's degree preferred.

Other:

• Strong written and verbal communication skills, including preparation of executive correspondence, meeting materials, and professional stakeholder communications.

• Excellent customer relations and organizational skills as well as excellent understanding of office practices and procedures.

• Travel logistics / meeting management Skills

• Advanced knowledge of Microsoft Office suite including Excel and PowerPoint.

• Presentation Skills.

• Task-oriented with an excellent sense of priority, logic, objectivity and confidentiality.

• Demonstrated ability to manage competing priorities, shifting deadlines, and multiple executive requests in a dynamic business environment.

• Demonstrate a significant ability for discretion and confidentiality in the handling of sensitive issues, plus have strong organizational and problem-solving skills.

• Able to travel periodically to Alignment Health offices and business locations as needed to support executive meetings, leadership events, strategic planning activities, and other business requirements. Travel to the Orange, California headquarters is expected on an occasional basis and may range from approximately quarterly to monthly depending on business needs.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

• The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range: $85,696.00 - $128,543.00

Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email [email protected].