Executive Assistant to the Chief Information and Operations Officer (CIOO)

Posted Yesterday
New York, NY, USA
In-Office
53K-107K Annually
Entry level
Professional Services • Consulting
The Role
Provides executive administrative support to the Chief Information and Operations Officer and Head of Transformation. Responsibilities include managing complex calendars and travel, preparing expense reports, handling sensitive inquiries, coordinating meetings and events, supporting internal systems such as Workday and procurement tools, preparing materials, and liaising with executives, vendors, and stakeholders. The role requires discretion, organization, multitasking, problem-solving, and strong communication in a hybrid New York City office environment.
Summary Generated by Built In
Company:Marsh Corporate

Description:

We are seeking a talented individual to join our Business and Client Services (BCS) team at Marsh. This role will be based in New York City. This is a hybrid role that has a requirement of working at least three days a week in the office. 

As an Executive Assistant on the team, you will support the Chief Information and Operations Officer, and also provide administrative support to the Head of Transformation for BCS.

What can you expect:

Acting as the “face” and gatekeeper of the executive office, you will work directly with the CIOO and his leadership team, managing a broad variety of administrative tasks. Competent, professional, discreet, and committed, you will collaborate with senior executives and their executive assistants across the organization, providing world-class support to one of Marsh’s most senior leaders.
We will count on you to:

  • Manage extremely active calendars

  • Arrange complex and detailed travel plans, itineraries, and agendas

  • Ensure timely and accurate completion of expense reports

  • Research, prioritize, and follow up on incoming issues and concerns addressed to the CIOO and the Head of Transformation, including those of a sensitive or confidential nature

  • Plan, coordinate, and ensure these executives schedule are followed and respected

  • Serve as the first point of interaction with the Office of the CIOO, setting a professional and welcoming tone

  • Collaborate with internal teams to ensure meeting materials for internal, board, client meetings, events, and speaking engagements are prepared and provided when needed

  • Responsible for organizing large team meetings and events

  • Provide administrative and systems support, including Workday, procurement, and related internal systems

  • Engage with external vendors and stakeholders

What you need to have:

  • Highly inquisitive nature with an interest in challenging the status-quo by trying new tools and ways of working

  • Ability to multi-task with strong organizational skills, keen attention to detail, and sound problem-solving abilities

  • Experience supporting C-suite and/or senior executives

  • Ability to handle confidential and time-sensitive matters and materials with discretion

  • Ability to work effectively in a deadline-driven environment

What makes you stand out:

  • Ability to operate in ambiguity and make decisions with minimal direction

  • Highly resourceful team player with the ability to also be extremely effective independently

  • Forward-looking thinker who actively seeks opportunities to learn and propose solutions

  • Strong knowledge of Microsoft Office products and an interest in experimenting with new technology products

  • Reliable, committed and hardworking

  • Ability to collaborate across a complex organization and build strong relationships

  • Knowledge of Marsh businesses and stakeholders

Why join our team: 

  • We help you be your best through professional development opportunities, interesting work and supportive leaders. 

  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. 

  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.  

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $53,400 to $106,900.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Skills Required

  • Highly inquisitive nature with interest in challenging the status quo and trying new tools and ways of working
  • Strong multitasking and organizational skills
  • Keen attention to detail
  • Sound problem-solving abilities
  • Experience supporting C-suite and/or senior executives
  • Ability to handle confidential and time-sensitive matters with discretion
  • Ability to work effectively in a deadline-driven environment
  • Ability to operate in ambiguity and make decisions with minimal direction
  • Resourceful team-player capabilities and ability to work independently
  • Forward-looking approach with willingness to learn and propose solutions
  • Strong knowledge of Microsoft Office products
  • Ability to collaborate across a complex organization and build strong relationships
  • Knowledge of Marsh businesses and stakeholders
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The Company
HQ: New York, New York
9,026 Employees

What We Do

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

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