Executive Assistant - Chai Point

Posted Yesterday
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53202, Milwaukee, WI, USA
In-Office
Junior
Other
The Role
Provides high-level administrative and operational support to a senior living Administrator. Responsibilities include calendar and meeting management, correspondence, filing, inventory ordering, stakeholder communication, compliance documentation, event coordination, resident and family support, onboarding, emergency preparedness, and special projects. The role requires discretion, organization, strong communication, professionalism, and proficiency with Microsoft Office.
Summary Generated by Built In

    PRIMARY PURPOSE OF POSITION:

The Executive Assistant provides high-level administrative, organizational, and operational support to the Administrator of Chai Point. This role requires strong attention to detail, professionalism, discretion, and the ability to manage multiple priorities in a fast-paced senior living environment.

JOB DUTIES

  • Provide direct administrative support to the Administrator and other Chai Point personnel, including calendar management, meeting coordination, reminders and correspondence.
  • Prepare agendas, take meeting minutes, and distribute follow-up items for leadership, committee, and departmental meetings.
  • Draft, edit, and proofread professional correspondence, memos, reports, and internal communications.
  • Maintain organized electronic and paper filing systems, ensuring confidentiality and compliance with regulatory standards.
  • Manage inventory of office supplies for Chai Point. Place and track orders for office supplies, ensuring adequate stock for the administrative team.
  • Serve as a point of contact for internal and external stakeholders on behalf of the Administrator.
  • Assist with coordination of leadership meetings, Town Hall, Resident Council, Food Committee, Memorial Service, Lunch & Learns, Holocaust Survivors Seder, Israel Independence Day Observation, and other events & committees as needed.
  • Support communication between departments to ensure follow-through on assignments and initiatives.
  • Assist with preparation and distribution of community-wide notices and announcements.
  • Handle incoming phone calls, check voicemail and e-mails daily.
  • Assist with tracking documentation related to regulatory compliance, surveys, policies, and procedures.
  • Help maintain records required for CBRF & RCAC operations, audits, and inspections.
  • Support emergency preparedness planning, documentation, and updates as directed by the Administrator.
  • Provide professional, welcoming support to residents and families when interacting with the administrative office.
  • Assist with documentation requests, letters of verification, and general administrative needs.
  • Maintain discretion and sensitivity when handling resident, staff and family matters.
  • Assist the Administrator with special projects, data tracking, quality assurance and process improvement initiatives.
  • Support onboarding and administrative coordination for new leadership staff as needed.
  • Coordinate logistics for events, training, and leadership initiatives.
  • Perform other duties as assigned.
Qualifications 
  • High School diploma or equivalent.  Associates degree or higher education (preferred).
  • Minimum of 2–3 years of administrative support experience with experience in a senior living setting (preferred).
  • Proficiency in Microsoft Office (Outlook, Word, Excel) and ability to learn new systems.
  • Exceptional organizational skills and the ability to balance multiple projects.
  • High level of professionalism, discretion, and confidentiality.
  • Excellent written and oral communication English language skills and phone etiquette.

Skills Required

  • High school diploma or equivalent
  • Associates degree or higher education
  • Two to three years of administrative support experience
  • Experience in a senior living setting
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel
  • Exceptional organizational skills and ability to balance multiple projects
  • Professionalism, discretion, and confidentiality
  • Excellent written and oral English communication skills
  • Professional phone etiquette
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The Company
Year Founded: 1906

What We Do

Ovation Communities is a Jewish faith-based, not-for-profit senior living organization founded in 1906. They provide a full continuum of senior living and care options, ranging from independent living to skilled nursing, across three locations: Jewish Home, Chai Point, and Kavod Terrace. Their mission is to provide comfort, meaning, independence, and dignity, creating a vibrant community where seniors can thrive.

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