Our Executive Support team is a group of trusted advisors and thought partners to the Executive Leadership Team. They play a key role in amplifying the effectiveness and impact of our leaders, ensuring executives can focus on the highest-value priorities while driving the business forward.
YOUR MISSIONThe Executive Assistant (EA) to the CEO provides trusted, high-touch administrative and personal support to the CEO – enabling focus, efficiency, and effectiveness across both professional and personal domains. This role is highly execution-oriented and detail-driven, with responsibilities that are deeply personalized to the CEO’s working style, preference, and priorities.
The EA is extremely responsive, proactive, and constantly looking around corners to stay several steps ahead in anticipating needs and risks – managing time, logistics, and select communications and personal matters with exceptional judgment, discretion, and care. The EA operates with a high degree of independence – proactively solving problems, leveraging available resources, and bringing clear recommendations, with the CEO and Chief of Staff serving as escalation points rather than starting points.
WHAT YOU'LL DORuthlessly manage the CEO’s calendar end-to-end to optimize time, focus, and impact – including scheduling, prioritization, preparation, and real-time adjustments
Serve as a gatekeeper for the CEO’s time, proactively managing priorities and making decisions where appropriate without requiring constant direction
Coordinate complex domestic and international travel, itineraries, and expense reporting
Coordinate logistics for key meetings, offsites, and events evolving the CEO, ensuring all details (e.g., travel, addresses, timing, materials) are fully verified and accurate, with zero reliance on assumptions
Anticipate needs across both professional and personal contexts to reduce friction and cognitive load
Prepare briefing materials for upcoming meetings and events, ensuring the CEO has the right level of context and clarity on the role she’ll need to play
Provide select personal support tailored to the CEO’s needs, handling sensitive matters with absolute confidentiality and discretion’
Independently solve operational and administrative challenges by leveraging available resources (past examples, systems, stakeholders) and bringing 1-2 proposed solutions with tradeoffs when escalation is required
Minimize open-ended escalations by structuring questions with context, recommendations, and next steps – ensuring leadership is reacting to solutions, not diagnosing problems
Autonomously handle strategic requests or projects that may be “thrown over the wall,” without the need for supervision or follow-up
Communicate with senior leaders, external partners, and stakeholders with professionalism, polish, and assertiveness – driving structured communication across all interactions to ensure clear context, decisions, ownership, and follow-through (no open loops)
Ensure timely (within 24 hours) and polished responses to external inquiries, serving as the first line of defense and representation of the CEO’s office
Partner closely with the Chief of Staff to anticipate risks, manage priorities, support high-impact initiatives, and ensure seamless planning, coordination, and communication across the CEO office and EA/EBP team
5+ years experience directly supporting a CEO
Proven track record of operating independently and solving problems without excessive escalation – including researching, synthesizing information, and forming clear recommendations
Strong judgment in determining when to act autonomously vs. when to escalate, with a bias toward ownership and solutioning
Demonstrated experiencing leveraging modern tools, technology, systems, and AI to streamline workflows and reduce manual effort – with clear examples of building systems, templates, or automations that eliminate steps and reduce reliance on executive input
Track record of bringing structure to ambiguous situations – organizing information, decisions, and next steps clearly
Exceptional organization, prioritization, and time-management skills, with the capacity to manage multiple high-priority requests simultaneously
High attention to detail paired with the ability to operate with agility and grit under pressure in a fast-paced, dynamic environment
Strong interpersonal skills and the ability to build trust quickly at all levels with internal and external stakeholders
Proven track record of handling confidential and personal information with discretion
The base salary for this role ranges from $92,000 - $120,000 + bonus + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
Equal OpportunityWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Top Skills
What We Do
Mural is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. Mural creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes. The Mural Collaborative Intelligence System™ centers around a digital whiteboard collaboration space, where teams work together in real-time or asynchronously. Consulting, innovation, product, information technology, and executive leadership teams collaborate visually with Mural, using guided visual methods and Facilitation Superpowers™ features to connect and innovate. Joining forces with the LUMA Institute, Mural is also transforming how teams work together with a mission to introduce millions to collaboration design. Collaboration design is a new discipline that brings relational intelligence and psychological safety to group interactions — taking aim at isolation and disconnection and helping teams solve problems together with playful, provocative methods of visual thinking. Coming in late 2022, Mural aims to launch the Collaboration Design Institute™ (CDI). The CDI™ will offer training, curriculum development, certification, research, and consultation for professional collaboration designers. Mural is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian.
Why Work With Us
Every day, we work together in a product that’s designed to cultivate creativity, empathy, and open-mindedness. We are committed to building a team where people of all races, genders, and orientations feel seen, heard, and valued. We strive to be the most equitable employer out there. Come join us and see what it’s like to grow with a diverse team!
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