Executive Assistant to CEO and Chief of Staff (In Office)

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

The Executive Assistant to CEO and Chief of Staff will perform a wide range of administrative support activities and assistance to the Office of  the CEO to facilitate the efficient operation of the organization. The ideal candidate will be responsible for calendar management, meeting logistics, travel coordination and administrative tasks as assigned by the Chief of Staff. 

Responsibilities:

• Provide general administrative support to the Chief of Staff
• Manage the calendar and schedule meetings for Chief of Staff, Deputy COO and CEO
• Handle meeting logistics including the set up and /or clean up (when necessary)
• Complete monthly expense reconciliation for CEO, Deputy COO and Chief of Staff’s corporate credit card and out of pocket expenses.
• Receive incoming mail (directed to CEO Office) and/or fax, and distribute appropriately
• Send out-going mail as needed
• Coordinate CEO’s travel itineraries, flights, hotel accommodation, rental car and other travel needs; and Handle travel arrangements for Chief of Staff, Deputy COO, CEO, and guests as needed
• Assist in the process of sending and replying to CEO’s Happy Camper emails
• Work to support customer requests and serve as customer ambassador (where requests have fallen out of scope of CSM, Marketing, PR, etc.)
• Assist Chief of Staff with administrative tasks
• Create presentations/ reports as directed by the Chief of Staff  
• Perform research for special projects as directed by the Chief of Staff
• Effectively manage time, prioritize work, anticipate needs, and multitask across many assignments & projects
• Errands, such as getting lunch, beverages or items as needed for the CEO, Chief of Staff, and Office of the CEO.
• Greet and direct visitors and team members.
• Secure appropriate signatures and track documents through the approval process on behalf of the CEO
• Maintain the highest level of professionalism and confidentiality

Qualifications:

• Associates Degree preferred
• Relevant prior experience in a professional support role is required.
• Experience with Gmail and Google Suite
• Experience with MS Office (Word, Powerpoint, and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Strong verbal and written communications
• Excellent attention to detail
• Good computer skills
• Excellent time management, multitasking, and organization skills

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.