Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.
The Opportunity.
Are you ready to combine world-class executive support with strategic operational leadership?
We are seeking an Executive Assistant & Operations Specialist to provide high-level support to senior regional executives while driving operational excellence across APAC and Latin America.
This unique role blends Executive Assistant responsibilities (40%) with strategic coordination and project management (60%), making it ideal for a professional who thrives in a fast-paced, matrixed environment and enjoys influencing outcomes across diverse geographies.
What You’ll Do.
Executive Support
Manage complex calendars across multiple time zones for senior executives.
Coordinate international travel, visas, and documentation.
Process and reconcile expenses and invoices with precision.
Oversee APAC Head Office and ANZ travel bookings and approvals.
Organize quarterly APAC Leadership Team meetings and ensure seamless logistics.
Commercial Operations
Track and report KPIs across sales, marketing, and customer service.
Support execution of strategic plans and emerging market initiatives.
Consolidate inputs for quarterly and annual reviews.
Coordinate commercial projects and strategic workshops.
Leverage tools like Salesforce, Asana, and Microsoft Office to streamline workflows.
Strategic Secretariat & Special Projects
Act as Secretariat for APAC Leadership Team meetings, including minute-taking and action tracking.
Lead special projects such as office relocations and strategic reviews.
Prepare executive-level presentations and briefing materials.
Own data management and reporting for regional initiatives.
People Leadership
Manage and develop the Team Assistant, APAC.
Foster a high-performance, collaborative culture.
What We’re Looking For.
As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
Minimum Requirements
8+ years’ experience in executive support and commercial operations within a multinational or matrixed environment.
5+ years’ project management experience with cross-functional delivery.
Proven ability to operate at a senior level, supporting C-suite or regional leaders.
Strong business acumen across sales, marketing, and customer service.
Advanced proficiency in Microsoft Office Suite, CRM platforms (Salesforce), and project management tools (Asana, Trello).
Exceptional organizational, prioritization, and communication skills.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
Top Skills
What We Do
Hear now. And always
As the global leader in implantable hearing solutions, at Cochlear (ASX: COH) we are committed to our mission to help people hear and be heard. Our story started more than four decades ago when Professor Graeme Clark pioneered the world's first multi-channel cochlear implant and created an entirely new treatment for hearing loss.
Since our formation in 1981, we continue Professor Clark’s work to help people with moderate to profound hearing loss experience a life full of hearing.
We have provided more than 650,000 implantable devices. Each recipient helps form a global community of millions, through families, friends, colleagues, teachers and more. And they’re not just connected to their own community — each shares a link with each other and to Professor Clark’s childhood desire to help people hear.
We aim to give people the best lifelong hearing experience and access to innovative future technologies. We understand the privilege of connecting people to a life lived with hearing. And we listen, respond and move with the times – to continue to bring hearing within reach of all those who need it.
That's how we live our mission every day. Our global workforce of more than 4,000 people shares a collective determination to give more people the opportunity to enjoy a life of hearing.
Cochlear’s global headquarters are on the campus of Macquarie University in Sydney, Australia with regional headquarters in Asia Pacific, Europe and the Americas. Through our offices in over 180 countries we help people of all ages to hear.
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