Executive Assistant and Communications Lead

Posted Yesterday
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Pleasanton, CA, USA
Hybrid
143K-179K Annually
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The platform delivering future-ready financial operations.
The Role
Provide high-level administrative and communications support to the CIO and Global IT team: manage calendars, travel, expenses, meetings, reports, and special projects; act as CIO proxy, lead strategic initiatives, analyze metrics, and build executive-level relationships while maintaining confidentiality and organizational effectiveness in a hybrid workplace.
Summary Generated by Built In

Make Your Mark:

This role is key to keeping the Global Corporate IT team focused on priority execution. This role uses knowledge of the team, priorities, and projects to schedule meetings and calls to best advantage, deciding what requests have priority. This role interfaces with other EAs as well as Global IT team members directly and is expected to build good working relationships at all levels. Responsibilities include: managing multiple calendars, arranging travel, and managing expenses, meeting preparation and organization, preparing reports, planning offsites, and handling information requests. This is a dynamic, fast-paced organization and this position requires a high-energy individual with strong administrative and interpersonal skills. This position reports directly to the Chief Information Officer and communicates regularly with internal BlackLine staff, but also communicates with the Board of Directors and, on occasion, with external clients.

You'll Get To:

  • Maintain up-to-date awareness of the executive's obligations to proactively assist and/or anticipate needs; able to provide support to leaders before they realize they need it.
  • Expand the reach of the Chief Information Officer.
  • Prioritize conflicting needs, handle matters expeditiously, proactively and confidentially, and follow through on a variety of special requests to successful completion, often with deadline pressures.
  • Act as a proxy for the CIO in certain situations and decisions not needing their full review; ensure confidence and trust so that you can learn and act in this manner.
  • Manage a variety of special projects, as directed by the CIO, across departments.
  • Provide analysis on various metrics, and insight into the workings of various projects and departments, to evaluate the efficacy of certain programs.
  • Develop and maintain productive and professional working relationships with executive level staff, as well as clients.
  • Exercise strong attention to detail, ensuring that all communications, deliverables, and projects are accurate, professional, and audience-appropriate.
  • Comfortable behind the stage, supporting the person in the spotlight; thrives on helping others be their best selves and anticipating their needs before they are spoken.
  • Triage problems to reduce distractions and allow the CIO to focus on what's most important to the company while also bringing pertinent issues to their leader's attention in an organized, succinct manner.
  • Schedule meetings for the CIO and other CIO Team leaders using knowledge and understanding of the key business priorities of the CIO Team and leaders at BL. Actively make decisions about the timing of meetings, suggest attendees that may have been overlooked, and provide overall collaborative support to make the meeting and the team more effective.
  • Demonstrate comprehensive knowledge of the overall department's function.
  • Lead strategic initiatives as directed by the CIO; own the effort and bring the right teams together to analyze, design and implement change or recommendations.
  • Provide a broad variety of administrative tasks including, but not limited to, organizing travel arrangements, preparing and processing expense reports, preparing itineraries and agendas; and compiling documents and presentations for meetings.
  • Schedule appointments and proactively manage calendars, ensuring attendance of executive(s) and other key attendees in support of priorities while providing strategic thinking time for the executives you support.
  • Organize internal and external team meetings, video conferences, and conference calls, including preparation of meeting rooms, contacting attendees, facilitating their attendance, and ensuring that required informational materials and equipment are prepared in advance.
  • Confirm all meetings, prepare the executive for meetings with clear directions, proactively work with the appropriate team members to ensure proper meeting materials are prepared and sent in advance, and prep meetings if needed.
  • Partner with the executive assistant team and others to provide help with meetings and events, as needed.
  • Candidates must be able to accommodate a hybrid work schedule, which includes working on-site at least three days per week from our Pleasanton, CA office.

What You'll Bring:

Years of Experience in Related Field: 6+ years of experience as an executive assistant or equivalent role supporting senior executives
Education: Bachelor's degree or equivalent experience 
Technical/Specialized Knowledge, Skills, and Abilities: 
Highly proficient in Microsoft Office applications: Word, Excel, Outlook, PowerPoint 
Proficiency in expense reporting systems, preferably Concur

  • Above-average communication skills. 
  • Proven success in managing multiple schedules and calendars, with the ability to anticipate obstacles and respond to a constantly changing working environment 
  • Ability to understand the big picture and be pro-active to prevent problems/conflict 
  • Knowledge of proper administrative protocol and the ability to interface with all types of people in a friendly and professional manner 
  • Exceptional organization skills 
  • Strong attention to detail, ensuring that all communications, deliverables, and projects are accurate, professional, and audience-appropriate 
  • Ability to solve problems and initiate logical solutions 
  • Ability to multitask and manage multiple projects in a fast-paced environment 
  • Build and facilitate strong professional relationships with team members and executive management 
  • Ability to communicate effectively in one-on-one and group situations- both written and verbally 
  • Requires a high level of confidentiality 
  • Ability to work well, accurately, and with flexibility and optimism in stressful, high-visibility situations 
  • Effective travel logistic planning skills. 

We're Even More Excited If You Have:

Experience working in a SaaS company that has experienced rapid growth and/or change management.


Thrive at BlackLine Because You Are Joining:


  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
  • A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.


BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.

Salary Range:

$143,000.00-$179,000.00

Pay Transparency Statement:

Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location.

In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.

We are committed to pay transparency and ensuring candidates have clear information about compensation expectations. For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model – for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive.

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Accommodations:

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Skills Required

  • 6+ years of experience as an executive assistant or equivalent supporting senior executives
  • Bachelor's degree or equivalent experience
  • Highly proficient in Microsoft Office applications: Word, Excel, Outlook, PowerPoint
  • Proficiency in expense reporting systems, preferably Concur
  • Above-average written and verbal communication skills
  • Proven success managing multiple schedules and calendars, anticipating conflicts
  • Strong organizational skills and attention to detail
  • Ability to maintain a high level of confidentiality
  • Ability to multitask, manage multiple projects, and work under deadline pressure
  • Problem-solving skills and ability to initiate logical solutions
  • Effective travel logistics planning skills
  • Ability to build and facilitate strong professional relationships with executives and teams
  • Ability to work onsite at least three days per week in Pleasanton, CA (hybrid schedule)
  • Experience providing analysis on metrics and insights into projects and programs
  • Experience leading or owning strategic initiatives and cross-functional projects
  • Experience working in a fast-growing SaaS company and change management (preferred)

BlackLine Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BlackLine and has not been reviewed or approved by BlackLine.

  • Healthcare Strength Company materials highlight company‑paid employee medical, dental, and vision insurance, plus comprehensive plan choices and wellness resources. Recent announcements and benefits guides reinforce broad, high‑value healthcare coverage.
  • Leave & Time Off Breadth Unlimited PTO is prominently featured in official communications and marked as employer‑verified on benefits listings. Materials also reference paid holidays, sick time, and flexibility that support time away.
  • Retirement Support A 401(k) with company match and an Employee Stock Purchase Plan are consistently listed across careers pages, plan documents, and filings. Guidance also highlights complementary financial benefits such as dependent care FSA support and tuition reimbursement.

BlackLine Insights

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The Company
HQ: Woodland Hills, CA
1,810 Employees
Year Founded: 2001

What We Do

BlackLine gives you the innovation of AI-powered software solutions you need to optimize workflows, reduce risk, and prepare for tomorrow’s strategic F&A challenges. BlackLine is the leader in the cloud financial close market and the first and only holistic solution to address intercompany operations. Companies can execute and manage financial close, intercompany, and invoice-to-cash processes with end-to-end transparency and intelligent automation. They can shift their focus from governance to guidance and deliver strategic business outcomes faster and with greater control. Since our founding in 2001, BlackLine has become a leading provider of cloud software that automates and controls critical accounting processes. BlackLine is ranked No.5 globally on The Software Report’s 2023 ‘Top 100 Software Companies’ list and earned ‘Top Rated’ awards in Accounting, Financial Close, and Accounts Receivable from TrustRadius. BlackLine was also named to Newsweek’s ‘Most Loved Workplaces’ lists in the US (2022) and UK (2023).  BlackLine is trusted by thousands of companies across all industries and geographies. Headquartered in Woodland Hills, CA, BlackLine is a global company with operations in locations including Pleasanton, New York, London, Paris, Bengaluru, Frankfurt, Tokyo, Singapore, and Sydney. Leading companies like SiriusXM and Domino’s trust BlackLine to close faster with complete and accurate results.

Why Work With Us

BlackLine is a female-founded company led by Therese Tucker, founder and co-CEO. BlackLine is a people-focused company offering a collaborative environment, exciting new challenges, opportunities to acquire new skills, and mentoring to help you succeed. We empower our teams to thrive and always seek new and innovative ways to solve problems.

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