Executive Administrative Support Services

Posted 2 Days Ago
Hiring Remotely in Minnesota, USA
Remote
34-60 Hourly
Mid level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Provides high-volume administrative, operational, communications, reporting, and project support to market vice presidents and senior leadership across eight markets. Responsibilities include executive meeting and business-planning support, travel and expense coordination, onboarding and offboarding, access and records management, reporting, event coordination, process improvement, workforce administration, compliance, and tracking leadership action items. The role independently manages competing priorities, sensitive information, vendors, budgets, and cross-functional initiatives in a largely remote environment.
Summary Generated by Built In
Requisition Number: 2381800
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
  • Provides high-volume administrative, operational, communications, reporting, and project support to Market Vice Presidents (MVPs), executive and senior leadership teams (ELTs/SLTs), and cross-functional leaders across all eight SCC markets. Working as part of a two-person team, this role independently manages recurring operations and urgent requests, coordinates complex leadership workflows, and continuously reprioritizes competing demands across geographically dispersed markets
  • Deliver executive meeting and business-planning support; manage market administration, access, onboarding, records, and communications; coordinate travel, expenses, sponsorships, conferences, and multi-step events; prepare operational and medical-expense reporting; research process improvements; maintain leadership tools and trackers; and lead specialized initiatives spanning facilities, finance, communications, access governance, productivity reporting, and market engagement
  • Exercises discretion and independent judgment when prioritizing executive requests, researching solutions, interpreting BSL processes, coordinating sensitive system access, and managing workflows involving approvals, vendors, budgets, contracting, and multiple stakeholders. The role sustains executive operating rhythms and information flow across eight markets, directly affecting leadership effectiveness, operational continuity, employee transitions, compliance, and timely business decisions
  • Responsive operational support for MVPs and cross-functional teams in all eight markets
  • Serves as an informed policy and process resource
  • Provides market information governance, communications, and operating infrastructure
  • Owns visible initiatives spanning facilities, finance, communications, governance, and executive follow-through
  • Maintains workforce administration and compliance
  • Organize and plan team meetings, both onsite and virtual by assisting with the production of materials, taking notes, and tracking action items
  • Establish new and improve existing administrative systems and processes
  • Support the operations and culture of various teams across the organization
  • Executes the onboarding and offboarding of employees

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • High school diploma or GED
  • 3+ years of senior level administrative support experience with increasing responsibility
  • Intermediate level of proficiency with Microsoft Office applications to include Word, Excel, PowerPoint, and Outlook - Microsoft 365 and Teams, Power BI, Compass, Secure, Ariba, Concur, Mercury, CVENT, CWT workflows, Trac-IT, PER functional roles, and MyHR

Preferred Qualifications:
  • Solid emotional intelligence and the ability to establish strong and trusting relationships
  • Showcase the ability to be patient, hardworking, reliable, and tenacious in an autonomous environment
  • Communicate, perform, and react well under pressure
  • You enjoy optimizing processes to make them more efficient
  • Have an extreme growth mindset, driven by curiosity
  • You are able to anticipate and respond to the needs of others before they arise

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $34.00 to $60.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • High school diploma or GED
  • 3+ years of senior-level administrative support experience with increasing responsibility
  • Intermediate proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
  • Experience with Microsoft 365 and Teams
  • Experience with Power BI, Compass, Secure, Ariba, Concur, Mercury, CVENT, CWT workflows, Trac-IT, PER functional roles, and MyHR
  • Solid emotional intelligence and ability to establish strong, trusting relationships
  • Ability to work patiently, reliably, tenaciously, and autonomously
  • Ability to communicate, perform, and react well under pressure
  • Process optimization mindset
  • Growth mindset and curiosity
  • Ability to anticipate and respond to others' needs

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Parental & Family Support Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
  • Retirement Support A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
  • Equity Value & Accessibility An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
Detroit, MI
Dublin, Ireland
Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
Las Vegas, NV
Letterkenny, Ireland
Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
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