- Open, sort, and distribute incoming correspondence, including faxes and mail.
- Type letters, memos, and other correspondence as required.
- Maintain payroll and attendance records for the department or for assigned staff.
- File and retrieve documents, records, and reports.
- Greet visitors and determine whether they should be given access to specific individuals.
- Prepare responses to departmental correspondence containing routine inquiries.
- Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
- Prepare agendas and make arrangements for meetings.
- Make travel arrangements, as needed.
- May conduct research, compile data, and prepare basic papers for consideration and presentation by supervisor.
- Maintain supervisor's schedule by coordinating and scheduling meetings.
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.
- Act as liaison with those both inside and outside the company in regards to administrative issues, including but not limited to property maintenance matters and machine and computer equipment repairs.
- Knowledge of principles and practices of basic office management and organization.
- Ability to maintain confidentiality.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Must have good verbal, written and interpersonal communication skills.
- Excellent phone and customer service skills.
- Must be detail oriented.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Intermediate PC skills, including the use of Microsoft Word, Excel, Outlook and routine databases.
- Ability to handle multiple tasks simultaneously.
- High school diploma or GED equivalent. Eight to ten years of increasingly responsible secretarial experience.
- Additional college or business courses along with above experience.
Skills Required
- High school diploma or GED equivalent
- Eight to ten years of increasingly responsible secretarial/administrative experience
- Knowledge of principles and practices of basic office management and organization
- Ability to maintain confidentiality
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Good verbal, written and interpersonal communication skills
- Excellent phone and customer service skills
- Detail oriented
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Intermediate PC skills, including use of Microsoft Word, Excel, Outlook and routine databases
- Ability to handle multiple tasks simultaneously
- Prepare invoices, reports, memos, letters, financial statements and other documents using word processing, spreadsheet, database, and presentation software
- Additional college or business courses
Valley Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Valley Bank and has not been reviewed or approved by Valley Bank.
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Healthcare Strength — Health coverage spans medical, dental, and vision with HSA/FSA options alongside life, AD&D, disability, and EAP support. The breadth presents as a comprehensive, modern package for a regional bank.
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Leave & Time Off Breadth — Time off offerings include vacation/PTO, sick leave, and volunteer PTO. Feedback suggests these elements contribute positively to work–life balance even when base pay feels light.
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Retirement Support — Retirement programs include a 401(k) with company match and, for eligible employees, a deferred compensation plan. The presence of these programs strengthens total compensation.
Valley Bank Insights
What We Do
At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927. For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small. We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed. ©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.
