Position Overview:
The Executive Administrative Assistant is responsible for providing administrative and clerical support to the COO and General Manager, ensuring superior service to all patrons and guests of the Hotel/Casino. All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations.
Essential Job Functions:
- Responsible for providing administrative and clerical support to the COO and General Manager.
- Promotes positive guest, employee and public relations at all times.
- Relies on experience and judgment to plan and accomplish goals.
- May direct and lead the work of others.
- Possesses a wide degree of creativity and latitude.
- Responsible for the quality, consistency and presentation of all products and services.
- Composes, types, faxes, files and makes copies of correspondence and documents.
- Reads, routes and distributes incoming mail. Locates and attaches appropriate files when needed.
- Answers telephone, provides information to callers and takes accurate messages.
- Schedules and sets up meetings and appointments as needed. Maintains electronic appointment calendar.
- Assists the COO and General Manager with administrative tasks as needed.
- Sets up and maintains files deemed appropriate by the COO and General Manager.
- Prepares routine and advanced correspondence including letters, memoranda, and reports
- Orders supplies in accordance to budget. Processes purchase requisitions and purchase orders.
- Assists in gathering materials for meetings.
- Assists in other projects and handles job tasks as deemed appropriate.
- Attends meetings as necessary. Takes meeting minutes.
- Responsible for confidential and time sensitive material
Essential Requirements:
- Must be able to perform each of the essential functions and responsibilities satisfactorily.
- Associate’s Degree or Equivalent required.
- A Minimum of 4 years of administrative/office management experience required. Hospitality experience preferred.
- Proficient computer/PC skills, including Microsoft Word, Excel, PowerPoint.
- Possesses excellent customer service, organizational, communication and multi-tasking skills.
- Possesses strong interpersonal qualities.
- Meets attendance guidelines and adheres to regulatory, departmental and company policies.
- Flexible to work any scheduled shifts and/or days, including weekends and holidays.
- Ability to perform basic calculations.
ADA Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
- Must be able to stand, walk and move through all property areas. Must be able to stand or sit for long periods.
- Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.
- Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.
Other Skills/Abilities:
- Must be able to handle exposure to areas where smoking is permitted.
- Must be able to speak, read, write and understand English. Must have oral and aural acuity and ability to respond to cues.
- Employment is contingent upon a favorable outcome of a background investigation and drug screening.
Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.
#MACR
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing need of the organization.
Skills Required
- Associate's Degree or Equivalent
- Minimum of 4 years administrative/office management experience
- Hospitality experience
- Proficient PC skills including Microsoft Word, Excel, PowerPoint
- Excellent customer service, organizational, communication and multi-tasking skills
- Strong interpersonal qualities
- Flexible to work any scheduled shifts/days including weekends and holidays
- Ability to perform basic calculations
- Ability to stand, walk, sit for long periods and perform light lifting; manual dexterity to operate office equipment
- Must speak, read, write and understand English; oral and aural acuity
- Employment contingent upon favorable background investigation and drug screening
What We Do
Mount Airy Casino Resort is Pennsylvania's first stand-alone casino and a premier luxury destination in the Pocono Mountains. This family-owned resort provides a high-end gaming and hospitality experience, featuring a luxury hotel, an 18-hole championship golf course, a full-service spa, and diverse dining options, serving as a leading adult-only vacation destination in the region.
