MCRA is a leading medical device advisory firm and clinical research organization (CRO). MCRA's value contribution rests within its industry experience at integrating five business value creators—regulatory, clinical research, reimbursement, healthcare compliance, and quality assurance—to provide a dynamic, market-leading effort from concept to commercialization. MCRA's integrated application of these key value-creating functions provides unparalleled expertise for its clients. MCRA has offices in Washington, DC, Manchester, CT, New York, NY, and a global presence in Japan and Europe and serves more than 1100 clients globally. Its core focus areas of therapeutic experience include orthopedics, spine, cardiovascular, neurology, digital health, diagnostic imaging, wound care, dental, general healthcare, robotics, and in vitro diagnostic (IVD) devices.
The Executive Administrative Assistant will be a critical team member supporting diverse administrative duties for head of Line of Business (typically VP level) with broad business responsibilities on a global basis or major region, necessitating high level contact and exposure to highly confidential information requiring considerable use of tact, diplomacy, discretion and judgement.
Position Responsibilities
- Schedule and prioritize appointments, meetings, teleconferences, and business meetings with internal/external clients.
- Prepare and compose correspondence, reports, and meeting minutes.
- Maintain and organize files, training records, and departmental databases.
- Coordinate travel arrangements and submit timely expense reports for staff and management.
- Filter and manage phone calls, mail, and emails, handling or directing them as needed.
- Receive, photocopy, distribute, and file incoming and outgoing correspondence and reports.
- Support management with recruitment, new employee orientation, and departmental setup.
- Produce and maintain process flow and organizational charts for the department.
- Assist in planning and coordinating major business events, luncheons, and dinners, including off-site meetings.
- Serve as a liaison between the executive and other business units, ensuring prompt communication.
- Lead special projects and conduct research, analyzing data and preparing reports with recommendations.
- Serve as an information source for the executive, handling inquiries, conducting research, and providing referrals.
- Coordinate IT support and manage the maintenance and upgrading of hardware/software systems.
- Manage P-Card activities, including ordering supplies and submitting Visa statements.
- Develop improved administrative procedures and ensure timely processing of deliverables.
- Coordinate facility needs such as space and equipment.
- Establish efficient workflows and maintain archives for all assigned projects.
- Act independently during the executive's absence, prioritizing and handling routine and urgent matters.
Required Qualifications
- High School Diploma or equivalent required.
- 8 years of relevant experience, or an equivalent combination of education, training, and experience.
- Advanced proficiency in computer skills, including MS Office Suite (Word, PowerPoint, Access, Outlook) and internet navigation.
- Excellent written and verbal communication skills.
- Ability to work effectively both independently and within a team, prioritizing tasks and managing time efficiently.
- Capable of meeting demanding timelines and handling multiple tasks simultaneously.
- Self-directed with the ability to prioritize opportunities and take initiative.
- Proven ability to establish and maintain effective working relationships with coworkers, managers, and clients.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as to meet the ongoing needs of the organization.
MCRA, LLC is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.
Top Skills
What We Do
MCRA is a highly specialized, independently operated consulting firm and Clinical Research Organization (CRO) serving the worldwide medical device industry. MCRA is a group of leading strategists committed to integrating regulatory, clinical, reimbursement, quality assurance, and healthcare compliance strategies to facilitate successful value creation for our clients. Founded in 2003, the firm provides “first-in-class” service to its clients through its superior knowledge base, global surgeon relationships, and deeply experienced management team. MCRA places particular emphasis on its expertise working with companies in all stages of development and throughout the technology life cycle by ushering technologies from the conceptual pre-clinical stage to market approval.
Our mission is to be the most experienced musculoskeletal strategic advisory team to guide our clients' products through the regulatory, clinical research, reimbursement, compliance and quality assurance processes quickly and successfully, to create maximum value for their shareholders.
Our vision is to be the market leading medical device advisory firm. Recognized as the market leading provider of regulatory, reimbursement, clinical research, compliance, quality assurance, and hospital services, MCRA’s vision is to provide the same leading quality of services throughout the medical device industry.
