This position is located at our Billings, MT Downtown Tower.
What’s Important to You
We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
- Generous Paid Time Off (PTO) in addition to paid federal holidays.
- Child Care Assistance Program for eligible dependent(s).
- Exercise reimbursement program for employees.
- The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
SUMMARY
This position performs a wide-range of business administrative and technical assistance for members of the Executive Leadership Team. Proactively provides customers, colleagues and employees with an excellent first impression in a positive and professional manner. Handles regular tasks and special requests as needed with a high attention to detail. Must maintain a strong level of confidentiality.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Answers incoming phone calls and transfers to the appropriate person; owns the phone call and makes sure the customer is taken care of.
- Processes assigned Executive incoming and outgoing mail based on Executive preference. Prepares and edit correspondence, communications, presentations and other documents.
- Provides administrative support to the assigned Executives, including taking on special projects.
- Supports scheduled meetings (i.e. attendance, AV, catering, materials) for assigned Executives.
- Ensures rooms are ready for meetings and all administrative staff on the floor are updated and aware of Executive initiatives.
- Provides front desk coverage, as needed, welcoming and directing customers and setting up meetings.
- Researches and prepares of reports.
- Manages calendars of assigned Executives.
- Monitors, screens, responds to and distributes incoming communications for assigned Executives.
- Completes expense reports.
- Ensures the control of inventory on the floor.
- Completes data entry and filing.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS AND ABILITIES
- Proficient typing skills and a solid proficiency with computer systems and word processing software specifically MS Word, Excel, PowerPoint, Access and Outlook Email/Calendar. (High proficiency)
- Strong organizational, interpersonal and communication (written and verbal) skills.
- Ability to multi-task, meet deadlines and work as part of a team
- Ability to read and comprehend instructions, short correspondence and memos.
- Ability to write simple correspondence and effectively present information to customers, clients and employees.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations seeking assistance as needed.
EDUCATION AND/OR EXPERIENCE
- High School Diploma or general education degree (GED) required
- Associate's Degree and/or certification as an administrative professional preferred
- 4-6 years of administrative support experience preferred
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
- Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
- Lifting - Occasionally (up to 10 lbs)
- Sitting - Frequently
- Overtime - Subject to business need
- Noise Level - Moderate
- Typical Work Hours - M-F (8-5)
- Regular and Predictable Attendance - Required
**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
Skills Required
- High School Diploma or GED
- Proficiency with Microsoft Word, Excel, PowerPoint, Access, and Outlook Email/Calendar
- Strong organizational, interpersonal, written, and verbal communication skills
- Ability to multitask, meet deadlines, and work as part of a team
- Proficient typing and computer skills
- Associate's degree and/or certification as an administrative professional
- 4-6 years of administrative support experience
- Regular and predictable attendance
First Interstate Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Interstate and has not been reviewed or approved by First Interstate.
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Retirement Support — A dollar-for-dollar 401(k) match and clear plan features indicate strong, reliable retirement benefits. Complementary financial programs such as student-debt assistance further bolster long-term savings support.
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Parental & Family Support — Parental and caregiver leave alongside a childcare assistance program provide tangible support for families. These offerings are presented as core elements of the total package.
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Leave & Time Off Breadth — Generous PTO, multiple paid holidays, and distinct leave buckets (e.g., jury duty, bereavement) point to broad time-off coverage. Accrual structures and the ability to take time off can vary by role, team, or location.
First Interstate Insights
What We Do
First Interstate is a community bank that delivers best-in-class banking and Wealth Management services throughout Arizona, Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oregon, South Dakota, Washington, and Wyoming. Headquartered in Billings, Montana, First Interstate is driven by strong values, with a focus on supporting the communities we serve through the financial services we provide as well as through volunteerism and philanthropy








