Execution Support, Branch Segmentation - Affluent Financial Centers

Job Description
As a Project Manager II in the Affluent Branch Segment, you will need to be a natural strategist and results-oriented leader. You will thrive in unstructured complexity, solving problems with a focus on measurable outcomes, and promoting transformative impact. Your ability to execute strategies effectively while promoting impactful results will set you apart. You will be known for your ability to navigate difficult decisions and deliver tangible, high-quality results that move the business forward. Your excellent communication skills will enable you to influence and collaborate effectively, while your ability to pivot between detailed analysis and executive communication will be unparalleled. You will be a creative thinker who takes responsibility for navigating difficult choices, often challenging conventional wisdom.
You will report to the Head of Affluent Branch Segment and play a pivotal role in implementing strategies across the retail bank that actualize our strategic vision for the branch network, as well as measuring their success across the retail bank. Your contributions will play a key role in ensuring execution excellence, and further harmonizing the physical environment and sales distribution effort for a distinct branch segment.
Job responsibilities:

• Supports end-to-end delivery of pilots that emerge from strategy development
• Synthesizes insights from multiple sources (internal data sets, ethnographic research, customer segment strategies) to articulate the objectives and key results for the segment
• Supports stakeholder management efforts across key functions (Marketing, Real Estate, Analytics, Sales strategy, etc.)
• Leads reporting on portfolio of segment specific pilots that align to the strategic direction of the business

Required qualifications, capabilities, and skills:

• Project management : Ability to clearly define projects (e.g., determine success metrics and key milestones) and establish required governance to move projects forward across a wide-ranging, diverse set of stakeholders
• Communications : Must be able to explain complex analytics using MS Excel and/or PowerPoint concisely and comprehensively. The candidate must possess strong written and oral executive-level communications skills, including being nimble enough to adapt messages and style based on different audiences and agendas
• Client management & teamwork : Demonstrated track record of being flexible and working with stakeholders and colleagues at all experience levels
• Entrepreneurial spirit : Self-starter that seeks to break the status quo, initiate change, and comfortable with ambiguity
• Strategic Execution: G reat at balancing strategic and creative thinking while driving tangible execution

Preferred qualifications, capabilities, and skills:

• Willingness to operate both at a strategic and operational level of detail
• Communicates for action, ensuring clear alignment between strategy and execution
• Driven by transformation and impact, with a track record of delivering measurable results
• Collaborative and skilled at influencing stakeholders, fostering cross-functional alignment
• Ability to operate in a fast paced environment
• Strong problem-solving skills with the ability to proactively anticipate roadblocks and course correct

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.