Technical Program Manager - Cold Plate

POSITION SUMMARY

The Technical Program Manager – Cold Plate is responsible for end-to-end execution for assigned customer accounts, serving as the central point of coordination from design handoff through production, delivery, site deployment, and customer acceptance. This role translates customer requirements and launch timing into clear internal execution plans, aligning cross-functional teams to key milestones and ensuring the business is prepared to deliver against customer commitments.

This leader drives execution discipline across engineering, operations, sales, and other supporting functions to keep programs on track, resolve issues quickly, and maintain clear communication with both internal stakeholders and the customer. The role requires strong project leadership, customer presence, and the ability to manage rapid design iterations, competing priorities, and execution risk in a fast-paced environment. Success in this position depends on the ability to create alignment, maintain accountability, and deliver a high-quality customer experience while meeting business and operational objectives.

SUCCESS MEASURES

• On-time achievement of key customer and internal milestones from design handoff through delivery and deployment
• Effective coordination across cross-functional teams, resulting in clear ownership, timely decisions, and rapid issue resolution
• High customer confidence and satisfaction through proactive communication, execution transparency, and consistent follow-through
• Identification and mitigation of execution risks before they materially impact schedule, quality, or customer commitments
• Strong alignment between customer expectations and internal delivery capability, with changes and tradeoffs communicated early and clearly
• Successful management of design iteration cycles without losing schedule control or compromising execution quality
• Accurate and timely status reporting, escalation management, and milestone tracking across assigned accounts

RESPONSIBILITIES

• Own the end-to-end execution timeline for assigned accounts, including target account development and integration partners and ODMs, from design handoff through production, delivery, site deployment, and customer acceptance
• Translate customer launch schedules into internal milestone plans, coordinating dependencies across teams (applications engineering, operations, sales, etc.)
• Drive rapid iteration cycles between engineering and customer-facing teams, ensuring design revisions are incorporated and revalidated while staying on schedule.
• Serve as the primary execution point of contact for the dedicated accounts, managing milestone communications, status reporting, and escalation handling.
• Coordinate with Sales to maintain alignment between customer expectations and internal execution capacity.
• Assemble and lead cross-functional issue resolution teams, driving accountability and fast closure on blockers.
• Proactively identify execution risks across workstreams with mitigation strategies.

QUALIFICATIONS

• 7-10 years of project management experience
• Bachelor’s degree in Engineering, Supply Chain, Operations, Business, or a related technical field.
• Excellent communication skills, both written and verbal
• Excellent project management skills. 
• Ability to work and multi-task in a fast-paced environment. 
• Knowledge of engineering, manufacturing processes, data center infrastructure and commissioning processes preferred. 
• Experience working with Taiwan ODMs is a plus.

PHYSICAL & ENVIRONMENTAL DEMANDS

• No special physical requirements

TIME TRAVEL REQUIRED

• 20-40%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety.  Integrity.  Respect.  Teamwork.  Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs.  Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.  

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer 

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].

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