The Role
Support sales operations and product/service lifecycle: manage product inquiries and orders, maintain pricing and contract databases, handle contract renewals and supplier arrangements, coordinate recurring payments, assist product marketing with GTM processes, and collaborate cross-functionally to improve ordering and service support.
Summary Generated by Built In
Duties & Responsibilities
- Manage daily sales operations tasks such as product inquiries (product quotation request and part number creation, etc) and ordering process (product order verification and submission, etc).
- Support the sales team on areas and issues related to respective processes (prices/orders/contracts).
- Maintain database with up-to-date information on all product prices/orders/contracts, etc.
- Manage contract renewal process (with customer) and follow up with sales team for progress updates regularly.
- Deal with suppliers to manage new orders/renewals/termination arrangements for products, etc.
- Support product marketing to deal with suppliers on new/existing product updates and ensure suppliers are compliance with the contractual rules/SLA as per the agreement signed.
- Manage the process of recurring service/maintenance payments to suppliers.
- Support product marketing in developing internal processes to succeed the product GTM.
- Collaborate with other stakeholders such as Marketing, Finance, Logistics, Sales, Legal, Customer Service to ensure smooth ordering, service support process management and improvement.
- Any other ad-hoc duties assigned by the superior.
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The Company
What We Do
Fujifilm has been evolving and transforming for more than 80 years. Building from our legacy of innovation in photographic film, today's Fujifilm is a technology company impacting the fields of healthcare, materials, business innovation and imaging. We will continue creating value from innovation, leveraging our advanced and unique technologies to solve social changes. We will never stop building our experience and expertise to transform ourselves and the world. To ensure a positive and respectful environment for all, we have established the community guidelines for participation: https://www.fujifilm.com/de/en/socialmedia/policy
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