The Role
Lead Americas commercial excellence by defining regional planning, KPI and reporting standards, improving forecasting and budgeting, driving cross-country initiatives, building business cases, and creating operating infrastructure while partnering with Finance and BI.
Summary Generated by Built In
Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.
At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!
What you'll do:
- Own and drive regional commercial excellence for the Americas Commercial business by defining scalable planning methods, best-practice frameworks, testing pipelines, and implementation playbooks that enable adoption and measurable performance impact across the region.
- Establish the regional planning, KPI, and reporting standard for commercial teams, giving every market a common language and giving leadership a like-for-like view across the region to steer from.
- Partner with country teams to strengthen forward-looking forecasting, budget planning, and market performance visibility, aligning on trends, risks, opportunities, and P&L implications together with Controlling.
- Identify, structure, and lead high-impact cross-country initiatives that create regional advantage, embed best practices, and establish clear decision-making models across the Americas.
- Own the analysis behind the region's significant commercial decisions, building business cases to a standard and traceable to source.
- Build the operating infrastructure the region keeps: documentation, testing repository, and prioritization process, so critical processes no longer depend on any single person. Act as the commercial point of contact for Finance and BI.
What you'll bring to us
- Strategic & Structured Thinker: You connect commercial mechanics, financial KPIs, and market constraints into coherent regional planning and execution.
- Experienced Operator: You have 3-5+ years of experience in business operations, strategy, commercial finance, or consulting, ideally within e-commerce or performance-driven environments.
- Data-Led & Commercially Sharp: You use data to make decisions, quantify impact, and challenge assumptions in commercial or financial planning, and you move from raw data to a clear, defensible recommendation.
- Builder: You have set up planning, reporting, or analytical methods that other people then ran. You are not looking to maintain someone else's system.
- Ownership Mentality: You act with autonomy, define the "how," and drive initiatives forward independently, without waiting for perfect conditions.
- Strong Cross-Functional Driver: You lead by influence, not authority. You bring teams together and drive alignment between Global, Regional, and Local functions.
- Execution-Oriented Leader: You thrive in fast-paced environments, prioritize clearly, and follow through with high operational standards.
What we offer
- A combination of personal and company growth to accelerate your career and help you reach your goals.
- The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
- Wellbeing activities
- Hybrid home office policy
- Flexible schedules
- Pet-friendly office
- Monthly salary + pantry & restaurant vouchers
- Benefits higher than the law
Become an Emmie
Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.
We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!
Skills Required
- 3-5+ years experience in business operations, strategy, commercial finance, or consulting (ideally e-commerce or performance-driven environments)
- Ability to define scalable planning methods, frameworks, testing pipelines, and implementation playbooks
- Experience establishing regional planning, KPI, and reporting standards
- Strong forecasting, budget planning, and P&L understanding with Controlling collaboration
- Data-led decision making: convert raw data into clear, defensible recommendations and quantify impact
- Proven track record building planning, reporting, or analytical systems that others adopt and run
- Strong cross-functional influencing and stakeholder management skills across Global, Regional, and Local teams
- Ownership mentality and execution-orientation in fast-paced environments
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The Company
What We Do
We are Emma – The Sleep Company. We revolutionise sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 1000 + team members, representing over 65 nationalities at our international offices in Frankfurt, Lisbon, Manila, Mexico City and Bucharest. Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally. Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age
