The work we do matters!
Hiring Agency:
Motor Vehicles - Agency 24
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
Job Description:
Look at what we have to offer!
• 13 paid holidays
• Vacation and sick leave that begin accruing immediately
• Military leave
• 156% (that's not a typo!) state-matched retirement
• Tuition reimbursement
• Employee assistance program
• 79% employer paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• Wide variety and availability of career advancement as the largest and most diverse employer in the State
• Opportunity to be part of meaningful work and make a difference through public service
• Training and Development based on your career aspirations
• Fun, inviting teammates
• A safe and secure environment
At the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority. Apply to join our team today!
Job Duties: Conduct driver license examinations, including automobile, motorcycle, and CDL knowledge, skills, and road tests; evaluate applicant performance and determine eligibility. Verify identity, citizenship, residency, and immigration documents; review records and utilize fraud detection tools to ensure authenticity and compliance with federal and state requirements. Process driver licenses, permits, and identification cards; enter and maintain records in motor vehicle databases; ensure accuracy and confidentiality of information. Provide customer service by explaining licensing requirements, testing procedures, driving privileges, restrictions, appeals processes, and agency policies to applicants and the public. Perform office operations including cash handling, inventory control, equipment troubleshooting opening/closing procedures, facility readiness, and coordination with support staff and vendors. Other duties as assigned and within the scope of the classification.
Requirements / Qualifications
Minimum Qualifications: Experience working with the public in a customer service capacity or working with motor vehicle laws.
Preferred Qualifications: Experience providing customer service in a public facing environment; experience handling cash transactions and maintaining accurate records; familiarity with state motor vehicle laws, licensing procedures, or regulatory requirements; experience reviewing documents for accuracy and completeness: proficiency with computer systems and data entry; experience working in a fast-paced office environment; bilingual communication skills; and a demonstrated ability to remain calm and professional when interacting with diverse customers in challenging situations. A clean driving record and experience operating a variety of motor vehicles are also preferred.
Other: Candidates must possess a valid driver's license and maintain an acceptable driving record. Successful applicants will be required to complete agency-provided training, including Driver License Examiner certification, fraud detection training, and defensive driving coursework. The position requires regular Interaction with the public, the ability to maintain confidentiality of sensitive information, and the ability to work both independently and collaboratively in a team environment. Occasional travel between testing locations may be required. Candidates should be dependable, detail-oriented, and committed to providing excellent customer service while ensuring compliance with state and federal licensing requirements. Regular and reliable attendance required.
If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Skills Required
- Experience working with the public in a customer service capacity or working with motor vehicle laws.
- Possess a valid driver’s license and maintain an acceptable driving record.
- Complete agency-provided training including Driver License Examiner certification, fraud detection training, and defensive driving coursework.
- Ability to maintain confidentiality of sensitive information.
- Regular and reliable attendance; dependable and detail-oriented.
- Ability to work independently and collaboratively in a team environment.
- Experience providing customer service in a public-facing environment.
- Experience handling cash transactions and maintaining accurate records.
- Familiarity with state motor vehicle laws, licensing procedures, or regulatory requirements.
- Experience reviewing documents for accuracy and completeness; proficiency with computer systems and data entry.
- Experience working in a fast-paced office environment and ability to remain calm and professional with diverse customers; bilingual communication skills.
- Clean driving record and experience operating a variety of motor vehicles.
What We Do
The Nebraska Department of Veterans' Affairs is a state agency dedicated to providing support, benefits, and assistance to veterans and their dependents within Nebraska.
