EVV Specialist

Always Compassionate provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life.

Title: Coordination Time And Attendance Specialist (EVV Specialist)

Pay Range: Up to $26/hour

Location: Melville, Long Island

***The position is based on site (Mon-Fri) at our Melville, Long Island headquarters.

Overview:

Always Compassionate is seeking a Coordination Time & Attendance Specialist (Electronic Visit Verification (EVV)). The Coordination Time & Attendance Specialist is responsible to support various HHA/PCA (Home Health Aide/Personal Care Assistant) functions and adhere to specific tasks and deadlines needed in order to ensure PCA compliance with Always Compassionate agency policies. The Coordination Time & Attendance Specialist will ensure accurate performance metrics for all HHA/PCA’s.

The Coordination Time & Attendance Specialist will ensure accurate weekly payroll processing for all HHA PCA’s and oversee the agency's database system regarding HHA/PCA disciplinary actions. The Coordination Time & Attendance Specialist will be a point of contact for all HHA/PCA needs including but not limited to, performance, re-education, time and attendance, payroll assistance, and disciplinary actions.

Bilingual (Spanish/English) Preferred.

Primary Responsibilities:

• Responsible to correct a HHA/PCA’s over and under utilization of hours for payroll weeks; Adjustments must be completed prior to payroll being processed.
• Responsible to run necessary EVV report(s) daily to identify any HHA/PCA that has over utilized their time.
• Responsible to conduct and document all concerned conversations with HHA/PCA’s due to unapproved utilization of time.
• Ensures overutilization and time and attendance disciplinary documentation is distributed via mail or email to the appropriate HHA/PCA.
• Reviews under-utilized time to identify and correct and/or adjust possible incomplete billing days or missed visits.
• Works closely with the Staffing Coordinators Billing, and Payroll team to correct any billing discrepancies due to improperly scheduled or over utilized units.
• Responsible to track authorizations end dates and follow through with all procedures required including but not limited to, calling third-party organizations to request a new authorization and notifying the billing/authorization department.
• Ensures any incomplete billings are cleared for prior payroll weeks that have already been processed; documenting “Missed Visits” if needed.
• Communicate updates to HHA/PCA’s of any changes or new methods to completing daily work task.
• Request and enter timesheets as per agency policy.
• Responsible to re-educate HHA/PCA’s on the proper usage of Electronic Visit Verification (EVV) through company app and telephony.
• Perform other specific tasks related to the department as assigned.

Qualifications:

· Education: Associates Degree Required, Bachelor’s Degree Preferred

· Required Skills, Knowledge, and Abilities: Strong oral and written communication skills.

· Ability to administer business processes and requests consistently with general supervision.

· Strong proficiency in navigating various technology applications and all Microsoft programs. 2 years Microsoft Excel experience required

· Bilingual a plus.

· Must understand healthcare regulations, laws and standards

· Strong communication, problem solving and multi-tasking skills

Benefits:

• Medical
• Dental
• Vision
• Dedicated Benefits Helpdesk
• 401K
• Tickets at work
• Aflac benefits include Dental, Cancer, Life, Accident, Life, Hospital, Lump Sum Critical Illnesses
• Employee Award Program

Schedule: Monday- Friday 9am-5pm

Work Location: Melville, LI office (5 days a week in office)

Work Environment:

• Ergonomic workspace
• Ambient interiors
• Organized office plan
• Hygienic environment
• Employee satisfaction
• Staff loyalty
• Employee empowerment
• Career growth

Always Compassionate Health Care is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Always Compassionate Health Care are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, creed, national, social or ethnic origin, political viewpoint, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, protected veteran status, citizenship status when otherwise legally able to work, or any other status protected by the laws or regulations in the locations where we operate.