EVS Operations Manager

Southeast. Always the right career direction.

Job Description SummaryThe EVS Operations Manager directs the daily functions of the Environmental Services department, ensuring our hospital maintains a consistently clean, safe, and compliant environment. This role actively supports the EVS Director in strategic planning, staff development, and managing resources, all to enhance patient safety, patient satisfaction, and overall operational efficiency throughout the hospital.
Job Description

Essential Functions

(10 recommended)

• Assist the Director across all departmental functions, ensuring alignment with established hospital policies and procedures.
• Manage budgets and resources by effectively controlling budgeted manpower, materials, equipment, and finances. This includes assisting in the annual budget development for the department, overseeing daily budget adherence, monitoring expenses, and identifying cost optimization opportunities.
• Ensure policy and procedure adherence by reviewing and upholding all EVS procedures to comply with internal policies and external regulations, including, DNV, Federal, State, and Local standards.
• Oversee daily operations, monitoring activities and making necessary adjustments to schedules and staffing to ensure efficient task accomplishment across all shifts, with adequate supplies available.
• Optimize workflows by managing and ensuring the effectiveness and efficiency of work processes and employee scheduling systems, clearly defining roles, responsibilities, and accountability.
• Maintain quality control and compliance by conducting inspections to assess the cleanliness and safety of facilities, identifying areas for improvement, and implementing corrective actions to ensure high-quality standards and continuous compliance.
• Manage linen distribution (as applicable), including tracking and maintaining accountability of linen supplies.
• Foster staff development by providing ongoing training and development opportunities for the EVS team.
• Lead and motivate the EVS Team, nurturing a positive and productive work environment.
• Work closely with other hospital departments to address environmental issues, manage waste disposal, and ensure a coordinated approach to maintaining a clean and safe environment.
• Promote collaborative interpersonal relationships with leaders, senior management, colleagues, doctors, patients, and customers.
• Resolve patient satisfaction concerns promptly and effectively related to environmental services, ensuring a positive patient experience.
• Manage vendor relationships, fostering mutually beneficial partnerships through negotiation and effective communication with suppliers.
• Drive continuous improvement initiatives, actively seeking opportunities for process improvements, efficiency gains, and the adoption of new technologies or best practices within EVS operations to enhance service delivery and outcomes.
• Contribute to the hospital's emergency preparedness plans. Coordinate EVS response during internal and external disasters, including outbreaks, spills, or other critical incidents.
• Establish EVS goals and objectives that support the organization's mission and strategic direction.
• On-call availability is a requirement for this role; refer to your department's policy for details.
• Performs other duties as requested by primary manager that do not compromise moral code of conduct or protocols set in place for patient or employee safety

Supervised Positions

• Supervisor Environmental Services
•  Quality Inspector/Trainer

Qualifications

Minimum Education Required

• High school graduate or equivalent required.

Minimum Education Preferred

• Bachelor’s degree or equivalent preferred.

Minimum Experience Required

• Five (5) years supervisory-related experience.

Minimum Experience Preferred

• Three (3) years management-level related experience.
• Certification and membership through A.H.E. (Association for the Health Care Environment) as a Certified Health Care Environmental Services Professional (CHESP) or the ability to obtain certification within 18 months.
• Certification and membership through I.E.H.A. (International Executive Housekeepers Association) as a certified or registered executive housekeeper.

Required Knowledge/ Skills/ Abilities

• Comprehensive working knowledge of environmental services functions, including chemicals, tools, and equipment used for carpet and hard floor care.
• Current knowledge of budgeting, negotiating, and regulatory requirements.
• Must possess skills in the areas of computer operation, planning, directing, communication, and statistical analysis.
• Demonstrates commitment to the organization's five (5) priorities and Six Ground Rules
• Person in this position is required to understand, agree upon, and follow our Six Ground Rules:
  • No excuses.
  • We are a team.
  • Bring up your ideas.
  • Poor performance will be addressed.
  • ‘That’s not my job’ is not acceptable
  • Manage Up.

ShiftDayShift Details
FTE1
TypeRegular
Join one of Forbes 500 best mid-sized employers in America.Equal Employment EmployerSoutheast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.