Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
POSITION SUMMARY:
Under the supervision of the Supervisor - EVS, The incumbent in this position is responsible for maintaining public and team member areas in a clean, sanitary, and attractive condition.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Collect and remove trash; clean carpeted areas; remove gum and carpet spots; vacuum upholstered furnishings and fabric; reposition furniture and equipment after cleaning.
- Sweep, dust mop, and wet mop hard surface floors.
- Clean/dust all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc.
- Stock, clean and sanitize restroom fixtures and surfaces.
- Work cooperatively with supervisors and all other team members of the property. Comply with department procedures, schedules and standards of performance.
- Observe and report needed maintenance to buildings, fixtures, and equipment; report any loss, damage or breakage of property, or threat to safety.
- Assist in emergency clean-ups and provide coverage for absences.
- Attend and participate in meetings.
- Perform work regularly and predictably.
- Responsible for cleaning and sanitizing work and public spaces.
- Other duties as assigned.
NON-ESSENTIAL JOB FUNCTIONS
- Attend seminars when needed.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
These skills and abilities are typically acquired through two months of on-the-job training or through related janitorial experience.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
- Must obtain and maintain valid licenses / certifications per Federal, State and Virginia Lottery regulations.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be at least twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
KNOWLEDGE OF:
- Basic hand and power tools and testing equipment.
- Excellent guest service skills and communication skills.
- Janitorial duties.
ABILITY TO:
- Be flexible to work varying shifts and time schedules as needed.
- Communicate effectively with all levels of employees and guests.
- Review and comprehend all necessary documentation.
- Routine handling of potentially hazardous cleaning chemicals and wastes; requires strict adherence to supervisor's safety instructions and compliance with all safety policies and procedures.
- Routine use of powered cleaning equipment.
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.
PAY RANGE:
$14 - $19/Hourly
Skills Required
- Approximately two months of on-the-job training or related janitorial experience
- Valid licenses and certifications required by federal, state, and Virginia Lottery regulations
- Successful background check
- Successful drug screening
- At least 21 years of age
- Ability to work holidays, weekends, flexible shifts, and unusual hours
- Ability to safely handle cleaning chemicals and waste
- Ability to use powered cleaning equipment
- Effective communication and guest service skills
Seminole Hard Rock Entertainment, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Seminole Hard Rock Entertainment, Inc. and has not been reviewed or approved by Seminole Hard Rock Entertainment, Inc..
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Pay Growth & Progression — The company implemented substantial wage increases across many job classifications and highlights periodic raises tied to evaluations. Feedback suggests these structural pay actions have lifted base rates for a broad segment of roles.
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Healthcare Strength — Competitive medical, dental, and vision coverage is paired with wellness programs and tax-advantaged accounts to support team members and their families. These offerings indicate a focus on health and wellbeing beyond basic coverage.
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Wellbeing & Lifestyle Benefits — Free shift meals, broad brand discounts, tuition reimbursement, and development programs expand total rewards beyond base pay. Weekly pay, recognition efforts, and commuter assistance at many sites further bolster everyday value.
Seminole Hard Rock Entertainment, Inc. Insights
What We Do
Seminole Hard Rock Entertainment, Inc. is a global leader in the gaming and hospitality industry, owning and operating a portfolio of luxury casino hotels and entertainment venues. The company provides a wide array of services, including world-class gambling, upscale lodging, fine dining, and premier convention spaces, focusing on delivering extraordinary guest experiences through its diverse locations and the iconic Hard Rock brand.








