We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.
Position Overview
The U.S Creator Market Lead is responsible for leading the growth, commercial success and operational excellence of the Creator business within the U.S market.
Reporting to the Head of Creator, North America, this role is accountable for executing the North American Creator vision at the market level—driving business growth, strengthening client partnerships, leading market teams and ensuring operational excellence.
As the senior Creator leader within the market, the Market Lead partners with SVP leaders, practice leadership and cross-functional teams to accelerate Creator adoption, unlock commercial opportunities and deliver innovative, integrated Creator solutions that drive measurable business impact.
Serving as the critical link between North American strategy and market execution, this role brings the regional vision to life while providing market intelligence, client insights and emerging trends that help shape the continued evolution of the North American Creator practice.
Key Responsibilities
Strategic Market Leadership
Execute the North American Creator vision and strategy within the US market, ensuring alignment with regional priorities and business objectives.
Develop and deliver annual market plans that drive commercial growth, client impact and operational excellence.
Champion the Creator vision across the market, ensuring consistent adoption of regional priorities, operating standards and best practices.
Identify emerging market trends, client needs and competitive opportunities, providing insights that inform the ongoing evolution of the North American Creator strategy.
Partner closely with the Head of North America & Global Creator Expansion to align market priorities with regional business objectives.
Commercial Growth & Business Leadership
Own the commercial performance of the Creator business within the market, driving sustainable revenue growth and profitability.
Build and maintain a strong commercial pipeline through proactive business development and strategic client expansion.
Identify opportunities to expand Creator across market-level clients, sectors and integrated offerings.
Partner with Market leads, Business Leads and Practice Chairs to unlock new business opportunities and strengthen Creator’s role within integrated client solutions.
Monitor market performance and recommend strategic investments to accelerate growth.
Leadership & Organizational Excellence
Lead and inspire the Creator organization within the market, fostering a high-performing, collaborative and innovative culture.
Align market leadership teams around shared business priorities and strategic objectives.
Partner with SVP leaders to drive accountability, collaboration and operational excellence.
Coach and develop senior Creator leaders while strengthening succession planning and future capability.
Promote collaboration and knowledge sharing across teams, practices and North American markets.
Client & Market Leadership
Own strategic Creator relationships across priority market-level clients, serving as the senior Creator advisor within the market.
Partner with client leaders to identify opportunities to expand Creator across the client portfolio.
Support executive market client conversations, business reviews and strategic planning sessions.
Ensure Creator strategies deliver measurable business outcomes while advancing broader client objectives.
Escalate enterprise and cross-market opportunities to the Head of North America & Global Creator Expansion where appropriate.
Innovation & Capability Development
Drive adoption of new Creator capabilities, technologies, AI-enabled solutions and ways of working across the market.
Identify opportunities to evolve Creator offerings in response to changing client and industry needs.
Champion innovation and continuous improvement across Creator engagements.
Share market learnings, case studies and best practices that strengthen the North American Creator organization.
Support implementation of new methodologies, products and initiatives developed through the North American Creator strategy.
Cross-Functional Leadership
Build strong partnerships across Social, Earned, Paid, Strategy, Analytics, Production and other agency practices in market.
Strengthen collaboration between Creator and integrated teams to maximize client impact.
Develop relationships with platform partners, creator partners and key industry stakeholders within the market.
Represent Creator within market leadership forums and cross-functional business planning initiatives.
Market Intelligence & Thought Leadership
Contribute to the North American Creator thought leadership agenda through market insights, trend identification and client success stories.
Collaborate with the Head of North America & Global Creator Expansion on regional thought leadership initiatives, research and industry content.
Represent the Creator practice at select market-level industry events, client forums and partner engagements, reinforcing the North American Creator vision.
Build relationships within the local creator ecosystem to strengthen market intelligence, identify emerging opportunities and support business growth.
Elevate the agency’s Creator presence within the local market while supporting the broader North American Creator brand and positioning.
Qualifications
Experience
12+years of experience in Creator Marketing, Influencer Marketing, Social Media or Integrated Marketing.
Demonstrated success driving commercial growth and leading strategic client relationships.
Experience leading senior teams within a matrixed organization.
Strong understanding of the creator economy, platform landscape and emerging technologies.
Proven ability to influence across multiple disciplines and build strong executive relationships.
Experience driving organizational change and capability development.
Leadership Competencies
Strategic thinker with a strong commercial mindset.
Exceptional executive presence and communication skills.
Proven ability to lead through influence and collaboration.
Strong business acumen with an entrepreneurial approach.
Passion for innovation and continuous improvement.
Ability to navigate complexity, inspire teams and deliver results.
Success Measures
Business Performance
Revenue growth and profitability within the market.
Creator penetration across priority market-level clients.
New business contribution and commercial pipeline growth.
Client Impact
Client satisfaction and retention.
Strategic influence across key market accounts.
Delivery of innovative, integrated Creator solutions.
Leadership
Market leadership team engagement and development.
Organizational capability growth.
Collaboration across practices and North American markets.
Innovation
Adoption of new Creator capabilities and AI-enabled solutions.
Contribution of market insights to North American strategy.
Successful implementation of regional initiatives.
Market Leadership
Strengthened relationships across the local creator ecosystem.
Meaningful contributions to North American thought leadership.
Increased visibility and reputation for the Creator practice within the market.
Leadership Expectations
The Market Lead is expected to:
Execute the North American Creator vision with excellence and consistency.
Lead through influence, creating alignment across market leadership teams and cross-functional partners.
Think and act like a business leader, balancing commercial growth with long-term capability development.
Champion innovation while maintaining operational discipline and delivery excellence.
Serve as a trusted strategic partner to the Head of North America & Global Creator Expansion by bringing forward market intelligence, client insights and emerging opportunities that shape the future direction of the Creator practice.
Inspire teams through collaboration, curiosity and a relentless focus on client impact.
$185,000 - $275,000 per year
#LI-IR1
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.
DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.
Skills Required
- 12+ years of experience in Creator Marketing, Influencer Marketing, Social Media, or Integrated Marketing
- Demonstrated success driving commercial growth and leading strategic client relationships
- Experience leading senior teams within a matrixed organization
- Strong understanding of the creator economy, platform landscape, and emerging technologies
- Proven ability to influence across multiple disciplines and build strong executive relationships
- Experience driving organizational change and capability development
- Strategic thinking and a strong commercial mindset
- Exceptional executive presence and communication skills
- Ability to lead through influence and collaboration
- Strong business acumen with an entrepreneurial approach
- Passion for innovation and continuous improvement
- Ability to navigate complexity, inspire teams, and deliver results
Edelman Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Edelman and has not been reviewed or approved by Edelman.
-
Healthcare Strength — Benefits are described as comprehensive, with health plans commonly framed as a strong part of the overall package. Mental and physical well-being programs are also emphasized as meaningful support.
-
Flexible Benefits — Work flexibility is positioned as a standout, including hybrid routines and a “Work From Anywhere” option for part of the year. Flexible public holidays are also highlighted as adding practical choice to how time is used.
-
Retirement Support — Retirement offerings such as a 401(k) match (and pension-style contributions in some markets) are consistently presented as a solid component of total rewards. This tends to improve overall package value even when base pay feels less competitive.
Edelman Insights
What We Do
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders. We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transform culture and spark movements. Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. We use our profits to strengthen our business, provide our employees with opportunities to grow, advance our industry, and serve as a responsible citizen of the world. Every day, we strive to live and work by a long-held set of core values: the pursuit of excellence, the freedom to be curious, the courage to do the right thing, and a commitment to improving society. Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities
