EverPro - Sales Operations Analyst (Remote, US)

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.

Core Responsibilities 

• Act as a trusted advisor to Sales leadership, providing proactive insights and actionable recommendations to improve sales performance, pipeline health, and operational efficiency. 

• Lead and support weekly, monthly, and quarterly forecasting processes, including preparation, facilitation, and insights delivery. 

• Build, maintain, and optimize dashboards, reporting, and performance metrics to track sales activities, forecast accuracy, pipeline coverage, and attainment. 

• Develop scalable forecasting models, incorporating pipeline data, historical trends, segment-specific conversion metrics, and scenario planning to improve accuracy. 

• Analyze pipeline health, stage progression, and deal velocity across segments, identifying risks, opportunities, and recommending actions to improve performance. 

• Support the development and roll-out of new sales processes, tools, and enablement initiatives, ensuring clear communication, adoption, and measurement of success. 

• Coordinate business reviews and operating cadences, driving alignment and accountability across the sales team. 

• Support annual planning activities, including quota and target setting, territory alignment, and planning inputs. 

• Gather feedback from sales teams and identify opportunities for continuous improvement, addressing operational bottlenecks, and supporting scalable growth. 

• Contribute to cross-functional Revenue Operations GTM initiatives, collaborating across Sales, Marketing, and Customer teams to support broader growth and transformation goals 

Experience & Skills 

• Bachelor's degree in Business, Finance, Operations, or equivalent professional experience. 

• 5–7+ years of experience in Sales Operations supporting multi-segment sales organizations (SMB, MM, Enterprise). 

• Strong experience with sales forecasting, including building models, managing pipeline data, and providing accurate, scenario-based projections — especially for high-volume SMB businesses. 

• Solid understanding of sales processes and KPIs, including pipeline coverage, win rates, deal velocity, conversion rates, and quota attainment. 

• Advanced analytical and problem-solving skills, with the ability to turn data into actionable insights and clearly communicate recommendations to leadership. 

• Advanced proficiency in Excel (including modeling), PowerPoint, and BI/analytics tools (e.g., Power BI, Tableau). 

• Experience with Salesforce and additional sales tools (e.g., Clari, SalesLoft, Gong) 

• Excellent interpersonal and communication skills, with the ability to influence stakeholders, drive alignment, and support change adoption across a diverse sales organization. 

• Self-starter with strong time management, prioritization, and execution skills in a fast-paced environment. 

Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks:

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid 

• Continued investment in your professional development 

• Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. 

• 401k with up to a 4% match and immediate vesting 

• Flexible and generous (FTO) time-off 

• Employee Stock Purchase Program 

Compensation: The target base compensation for this position is $110,000 - $130,000 USD per year in most locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.