At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 745,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en
The Revenue Programs & Sales Operations Manager is responsible for driving operational excellence across the revenue organization through process optimization, analytics, forecasting discipline, systems management, and cross-functional program execution. This role partners closely with Sales, Customer Success, Finance, Marketing, Product, and Operations to improve revenue performance, reduce revenue leakage, increase visibility, and create scalable operational processes.
The ideal candidate has experience in Revenue Operations, Sales Operations, or Business Operations within a SaaS or technology-driven environment, with strong analytical, organizational, and cross-functional leadership skills. Experience with Salesforce CRM, forecasting methodologies, reporting, and operational process improvement is strongly preferred.
Responsibilities:
Manage and optimize revenue-impacting workflows across the organization
Improve forecasting accuracy and strengthen pipeline management rigor
Drive operational efficiency across the quote-to-cash lifecycle
Oversee CRM administration and sales process management within Salesforce
Lead strategic operational initiatives aligned with company growth objectives
Develop executive-level reporting and KPI dashboards to support business decisions
Establish and maintain process governance and operational best practices
Analyze operational data and performance metrics to identify trends and opportunities
Identify and implement automation, process enhancements, and continuous improvement initiatives
Skills & Qualifications:
5+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related field
Strong experience managing CRM systems, preferably Salesforce
Proven experience supporting quote-to-cash processes, pipeline management, and forecasting operations
Strong analytical and problem-solving skills with the ability to translate data into actionable insights
Experience building executive reporting, dashboards, and KPI tracking frameworks
Demonstrated ability to identify process gaps and implement operational improvements and automation solutions
Strong understanding of sales processes, revenue workflows, and operational best practices
Experience partnering cross-functionally with Sales, Finance, Marketing, Customer Success, and Leadership teams
Excellent project management, organizational, and prioritization skills in a fast-paced environment
Strong communication and stakeholder management skills with the ability to influence across all levels of the organization
Experience with business intelligence and reporting tools such as Tableau, Power BI, Looker, or similar platforms is preferred
Familiarity with revenue forecasting methodologies and pipeline analytics preferred
Bachelor’s degree in Business, Finance, Operations, Analytics, or a related field preferred
Where:
The EverCommerce team is distributed globally, with teams across multiple regions. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require occasional travel to our Corporate Headquarters in Denver, Colorado, or to other office locations within the United States.
Benefits and Perks
Flexibility to work where/how you want within the United States – in-office, remote, or hybrid
Day 1 access to robust health and wellness benefits, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
Compensation:
The target base compensation for this position is $140,000 - $170,000 + annual bonus per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
Skills Required
- 5+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related field
- Strong experience managing CRM systems, preferably Salesforce
- Proven experience supporting quote-to-cash processes, pipeline management, and forecasting operations
- Strong analytical and problem-solving skills with the ability to translate data into actionable insights
- Experience building executive reporting, dashboards, and KPI tracking frameworks
- Demonstrated ability to identify process gaps and implement operational improvements and automation solutions
- Strong understanding of sales processes, revenue workflows, and operational best practices
- Experience partnering cross-functionally with Sales, Finance, Marketing, Customer Success, and Leadership teams
- Excellent project management, organizational, and prioritization skills in a fast-paced environment
- Strong communication and stakeholder management skills with the ability to influence across all levels of the organization
- Experience with business intelligence and reporting tools such as Tableau, Power BI, Looker, or similar platforms
- Familiarity with revenue forecasting methodologies and pipeline analytics
- Bachelor's degree in Business, Finance, Operations, Analytics, or a related field
EverCommerce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EverCommerce and has not been reviewed or approved by EverCommerce.
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Leave & Time Off Breadth — Time-off policies include generous PTO, flexible or unlimited FTO, and paid volunteer hours. This breadth supports work-life balance and can help offset cash-compensation tradeoffs for some roles.
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Healthcare Strength — Benefits include medical, dental, vision, and mental/behavioral health coverage alongside wellness programs. A recurring wellness stipend and access to an Employee Assistance Program enhance overall support.
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Retirement Support — A 401(k) plan with a company match and immediate vesting is highlighted in multiple postings. This structure provides clear support for long-term savings.
EverCommerce Insights
What We Do
EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 500,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, integrated payment acceptance, marketing technology, and customer engagement applications.








