EverPro - Implementation Consultant

Implementation Consultant, Fieldpoint – REMOTE/IN OFFICE (Oakville)

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/

We are looking for a Implementation Consultant to focus on Fieldpoint. Fieldpoint is a developer of field service software. Our specialized integration with CRM, ERP and accounting systems provide our customers with enterprise visibility while streamlining sales and service operations. With over 25 years of experience, hundreds of valued customers in several verticals, and a solid network of reselling partners, Fieldpoint enables service organizations to run leaner, smarter and more profitably.

Fieldpoint has many customer implementations that require professional services specializing in design, development, configuration, and training services. We excel at inspiring team performance, managing risks, and delivering innovative service software solutions. We emphasize on office and corporate culture and believe in having fun at work too! With quarterly events, weekly lunches and various team building activities, our employees do more than just work.

We are excited to add a new Software Implementation Consultant to be a member of our Professional Services Team!

As an Implementation Consultant, you will analyze customer needs and participate in the design and architecture of business process solutions. You will assist customers in the installation, training, customization and deployment of the Fieldpoint Software solution both remotely via web conferences and on-site as required. You will be exposed to several facets of professional services and will be required to wear several hats. From a project manager to a technical advisor, you will have face time with your customers as well as be able to work on the back end.

Responsibilities:

• Analyze customer needs and participate in the design and architecture of business process solutions.
• Assist customers in the installation, training, customization and deployment of the Fieldpoint Software solution both remotely via web conferences and on-site as required.
• Write SQL and .NET code and custom SSRS reports.
• Provide high-level estimates for design and implementation efforts.
• Communicate statuses, issues, and impacts with relevant client sponsors and process owners.

Skills and Experience needed for success in this role:

• University degree in Commerce/Business, Engineering or Computer Science
• 3 years of relevant experience as Software Consultant/Developer
• Proficiency in Microsoft SQL Server and SSRS
• Proficiency in .NET and/or web programming languages, HTML5, and Visual Studio
• Experience in business process re-engineering, preferably in CRM/ERP related projects
• Strong functional knowledge in one or more of the following areas: Financial Applications (Accounts Receivable, Accounts Payable, General Ledger, Inventory Control), Industry Knowledge (HVAC and Refrigeration, Fire and Life Safety, Security Systems, Medical Devices, IT Services, Oil and Gas, Facilities Management, Industrial Equipment), Field Service Systems or Job Costing Software.
• Solid experience in Business Process Analysis
• Excellent verbal and written communicator, and strong teamwork skills
• Strong analytical and project management skills
• Willing and able to travel within North America to carry out projects (up to 25%)

Where: This is a hybrid role based in the Greater Toronto Area.
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks:

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Robust wellness benefits, including an annual wellness stipend
• 3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you 
• Employee Stock Purchase Program
• Registered Retirement Savings Plan (RRSP) with 4% company match 

Compensation: The target base compensation for this position is $92,000 CAD to $97,000 CAD per year in most Canada locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.