EverCommerce - Senior Cloud Engineer
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en
EverCommerce is searching for an experienced Senior Cloud Engineer to lead the architecture, deployment, and continuous operation of our cloud infrastructure. You’ll be the go-to expert driving innovative, secure, and optimized solutions. This position can be based anywhere in the United States.
Responsibilities:
Cloud Architecture & Infrastructure
o Lead the design, deployment and evolution of AWS cloud infrastructure using infrastructure-as-code (e.g., Terraform, CloudFormation).
o Define standards and best practices for availability, scalability, disaster recovery, and security across cloud services.
o Manage and deploy AWS Organization services across the enterprise (e.g., Control Tower, IAM Identity Center, IPAM, etc.)
Automation & Operations
o Build and maintain automation for provisioning, deployment, monitoring, alerting, and remediation using scripting and CI/CD pipelines.
o Troubleshoot and resolve complex cloud and systems issues in high-availability production environments.
Security & Access
o Partner with Security teams to implement zero-trust, WAF, governance, and compliance controls.
o Deploy and operate privileged access management solutions (Teleport) to secure access to critical infrastructure.
Cost & Reliability
o Implement and continuously improve FinOps practices, including usage monitoring, cost optimization, and capacity planning.
o Ensure platforms meet organizational reliability and compliance standards.
Collaboration & Documentation
o Collaborate with engineering, DevOps, and security teams to define cloud architecture and resolve complex technical challenges.
o Produce and maintain architecture diagrams, runbooks, and operational documentation.
Skills and Experience needed for success in this role:
· 7+ years of experience designing, operating, and scaling cloud infrastructure, with deep expertise in AWS.
· Strong hands-on experience with infrastructure as code (Terraform preferred).
· Experience designing highly available, secure, and disaster-resilient production systems.
· Proficiency with automation and CI/CD pipelines supporting cloud-native workloads.
· Solid foundation in networking, IAM, and cloud security fundamentals.
· Proven ability to mentor engineers and influence technical direction across teams
· Excellent soft skills including communication, teamwork, building effective relationships and leadership.
· Experience leveraging AI-assisted tools or intelligent automation to improve cloud operations, observability, or cost optimization.
Nice to haves:
· Experience with containers (EKS), serverless architectures, or microservices platforms.
· Familiarity with FinOps practices and cloud cost optimization tools.
· Experience operating hybrid or multi-cloud environments.
· Hands-on experience implementing Teleport PAM.
· Working knowledge of database platforms and data services.
· Exposure to AI/ML tools for infrastructure automation or operational efficiency.
Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits and Perks (JUST U.S.):
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development
Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
Compensation: The target base compensation for this position is $130,000 to $150,000 USD per hour/year (only if annual bonus/commission/LTIP is included in compensation) and a variable component included in most US/Canada locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
Skills Required
- 7+ years of experience designing, operating, and scaling cloud infrastructure
- Strong hands-on experience with infrastructure as code
- Experience designing highly available, secure systems
- Proficiency with automation and CI/CD pipelines
- Solid foundation in cloud security fundamentals
EverCommerce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EverCommerce and has not been reviewed or approved by EverCommerce.
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Leave & Time Off Breadth — Time-off policies include generous PTO, flexible or unlimited FTO, and paid volunteer hours. This breadth supports work-life balance and can help offset cash-compensation tradeoffs for some roles.
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Healthcare Strength — Benefits include medical, dental, vision, and mental/behavioral health coverage alongside wellness programs. A recurring wellness stipend and access to an Employee Assistance Program enhance overall support.
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Retirement Support — A 401(k) plan with a company match and immediate vesting is highlighted in multiple postings. This structure provides clear support for long-term savings.
EverCommerce Insights
What We Do
EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 500,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, integrated payment acceptance, marketing technology, and customer engagement applications.
