ABOUT PROBOOK
Probook is the AI Operating System for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate.
Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 "band-aid" fix and a $20,000 system replacement. By automating previously high-touch workflows around-the-clock, Probook ensures a consistent customer experience without the need for 24/7 live staffing. We unify our customers' processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation.
THE ROLE
You'll be the operator behind every Probook event, turning trade shows, executive dinners, and customer gatherings into flawless, on-brand experiences.
This isn't a role for cookie-cutter marketers. We want someone who treats every event — a trade show booth, an executive dinner, a happy hour — like it's the best chance we'll get to show the market who we are: obsessed with creating genuinely delightful experiences, and doing things in B2B events that haven't been played out yet. Today, our biggest opportunity is proving out which event motions consistently drive pipeline and customer engagement, and you'll have the room to experiment and own that discovery.
WHAT YOU'LL DO
Run the room: Manage trade show logistics, executive dinners, and customer events end-to-end, including on-site execution.
Own swag management: Manage swag selection, sourcing, and inventory so every giveaway feels considered, not like leftover conference-booth filler.
Manage vendors and the guest experience: Own vendor management, registration, and attendee experience for every program.
Coordinate the event program with the Director of Growth: Partner closely with the Director of Growth to plan the event calendar and prioritize which programs we invest in.
Manage each event to budget: Own the budget for every event you run, making the trade-offs that let us do more with less without cutting corners on the experience.
Measure and report on every event: Track and report on performance across every event type — trade shows, executive dinners, conferences, and customer gatherings — so we know which programs are actually driving pipeline and customer engagement.
Build the speaker pipeline: Manage speaker submissions and help build Probook's presence at industry events and conferences.
WHO YOU ARE
Craft & Experience
Hands-on experience running B2B events, trade shows, or field programs.
Comfort managing multiple vendors and moving pieces at once.
An eye for the details that make an experience feel delightful, not default — you're not satisfied running the standard trade-show playbook.
Operator Mindset
A bias toward execution — you'd rather ship an imperfect event and learn than wait for a perfect plan.
High agency: you chase down the loose end rather than waiting for someone to flag it.
You treat every event, big or small, like it's the best chance we'll get to show the market who we are.
Judgment & Communication
Clear, organized communication with vendors, speakers, and internal stakeholders.
Comfort measuring and reporting on what worked, not just what happened.
REQUIREMENTS
2+ years in event marketing, field marketing, or a related operational role.
NYC-based and excited about in-office collaboration in a high-intensity environment.
Willing to travel for customer and prospect onsite visits at least once a month.
Authorized to work in the United States.
WHY JOIN PROBOOK?
The Tailwinds: $700B industry with clear tailwinds: AI adoption, labor shortages, and generational transitions creating demand for operational modernization. We are defining the category, not fighting for share.
The Traction: $XXM ARR in 18 months. Product-market fit proven; now we're scaling.
Funding: $40M raised from Sequoia and Andreessen Horowitz.
The Team: 60+ people. Our founding team comes from the space and has spent thousands of days onsite with our customers. We live the space. We're also becoming one of the most talent-dense start-ups in NYC (MIT, Harvard, UPenn M&T, Waterloo, Citadel, Palantir, ICPC world finalists, IMO Gold Medalists).
The Opportunity: You'll build Probook's event playbook from scratch — with full ownership over how we show up in the market, and the room to make every event feel unlike anything else in B2B.
COMPENSATION & BENEFITS
Equity: Meaningful early-stage equity.
Salary: $90,000 – $100,000
Health: Comprehensive medical, dental, and vision.
Perks: $500 monthly Ramp card for commuting, meals, gym, etc. (plus $25 in nightly meal delivery credit) and really good office snacks.
Access: Direct access to world-class investors and advisors.
Skills Required
- 2+ years in event marketing, field marketing, or a related operational role.
- Hands-on experience running B2B events, trade shows, or field programs.
- Comfort managing multiple vendors and moving pieces simultaneously.
- Experience managing swag selection, sourcing, and inventory.
- Ability to manage event budgets and make trade-offs to optimize spend.
- Track and report event performance to measure pipeline and customer engagement.
- Build and manage speaker submissions and presence at industry events.
- NYC-based and willing to work in-office in a high-intensity environment.
- Willing to travel for customer and prospect onsite visits at least once a month.
- Authorized to work in the United States.
What We Do
Increase flip rates, boost ticket sizes, and reduce windshield time— all without scaling your dispatch department. Probook learns from your historical sales data and sends your technicians to the right calls every time. Our dispatcher-friendly interface overlays your dispatch board so you never have to leave ServiceTitan. Dispatchers can now focus on higher-value tasks like verifying job info and keeping customers updated. See why top operators nationwide trust Probook!
