Events Manager

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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

Job Disclosures:

Location: (On-Site) Houston, TX

Job Summary:

The Events Manager functions as the house manager/operational lead for the Events Department. The Events Manager will serve as the contact for public events, concerts, and private rentals of the exhibition. This position will require close attention to detail for internal and external communication, staffing, costing, and contract administration. Hands-on management experience in a fast-paced ticketed environment is paramount to the administrative capacity for this role.

Key Responsibilities:

• Scheduling venue staff including production, security, box office, and housekeeping by using projected client needs or expected attendance to minimize unnecessary labor expense 

• Works on operational and non-technical production issues for on-site and off-site events 

• Keeping date/event log book 

• Tracking all reimbursements including equipment and labor 

• Organizing operations on a molecular level with attention to detail while cognizant of the entire building operations 

• Maintaining inventory of events non-production equipment 

• Arranging all guaranteed settlements in advance 

• Advancing hospitality for artists and clients 

• Completing production advances to the best of my technical ability 

• Working with the Events Director to develop a Venue staff model and oversee procedures and staffing 

• Working as a manager on duty for the majority of after-hour event shifts 

• Working with GM, Director of Operations, and Director of Marketing to develop private rental offerings 

• Fielding inquiries for events, private rentals 

• Advancing rental agreements for the exhibit and concert venue 

• Manage internal and private rentals and event vendors 

• Ensure events integration with the Meow Wolf operation. 

• Coordinate with Food & Beverage, Operations and Security as it relates to events. 

• Address contractor/vendor correctional issues as needed. 

• Address on-site incidents as needed. 

• Other duties as assigned. 

Required Qualifications

• Minimum of 5 years prior experience in the live music, venue & events industry 

• Minimum of 3 years prior experience working as a manager 

• Prior work experience with venue-based live music, live entertainment, theatre, or related industries including working closely with production, sound, and lighting design. 

• Prior experience with ticketed events and/or event ticket management. 

• Prior experience with accounting or expense & revenue tracking. 

• Prior experience with working closely with caterers, bar operations & alcohol service. 

• Prior work experience with event programming, execution, and booking.

• The ability to generate, follow and enforce internal policies, procedures, and safety rules. 

• Possession of or willingness to immediately obtain an alcohol serving certification and learn and enforce State, local, and internal alcohol regulations. 

• Aptitude with computers, and programs such as Microsoft Office, Google Suite, and expense tracking and shift scheduling platforms, as well as project management and data analysis platforms. 

• Strong written and verbal communication skills. 

• The ability to give clear direction to team members in both a fast-paced work environment and a long-term office environment. 

Work Environment and Physical Demands 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.  

Work Environment: 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and scanners. This position also works in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/ or enclosed spaces. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical ability to walk, stand, take stairs/slides/elevators, and navigate the elements during the day and night. Employee may be required to remain in a sitting or standing position for prolonged periods, and repeat motions that may  include the wrists, hands, and/or fingers. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.   Must be able to lift up to 40 pounds at times.

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Schedule:

This is a full-time position that requires the ability to work a flexible schedule including evenings, weekends and holidays.

Supervisor Responsibilities:

This position does not require supervisory responsibility.

Travel 

This position does not require travel 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION:  Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.  

• Medical Insurance options: PPO & HDHP*

• Dental and Vision Insurance*

• HSA, HRA, and FSA options*

• 401k Retirement Plan

• Company paid Life Insurance Policy and Disability Coverage(s)*

• Voluntary Critical Illness and Life Insurance Policies*

• Company Paid Employee Assistance Program

• Paid Parental Leave for 12 weeks

• Discount off Meow Wolf Gift Shop Merch and Cafes

• Admission to Meow Wolf attractions for employees and guests

*Regular or Project Based Full-time positions

Please visit www.meowwolf.com/careers for more information.