Events Manager

Posted Yesterday
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Cleveland, OH, USA
In-Office
Senior level
Aerospace
The Role
Manage high-end global events, including owner engagements, aircraft showcases, sponsorships, luxury collaborations, galas, and internal celebrations. Lead strategy, planning, budgets, vendors, contracts, logistics, hospitality, on-site execution, and post-event reporting. Partner with marketing, sales, creative, and operations teams to deliver exceptional brand experiences, strengthen customer loyalty, generate leads, and support Flexjet’s luxury positioning. Extensive domestic and international travel is required.
Summary Generated by Built In

Flexjet and its portfolio of luxury brands are seeking an experienced, detail-oriented Event Manager to elevate the company’s global brand presence through thoughtfully curated, high-touch events and experiences.

This role is responsible for the strategic planning and flawless execution of owner engagement, prospecting, brand, philanthropic, and internal events that strengthen customer loyalty, enhance brand affinity, generate qualified leads, and reinforce Flexjet's position as a leader in luxury private aviation.

The Event Manager serves as a steward of hospitality and brand experience, bringing creativity, precision, discretion, and exceptional service to every interaction. From intimate owner engagements and aircraft showcases to large-scale galas, luxury lifestyle experiences, and internal celebrations, this role ensures every event reflects the highest standards of excellence associated with the Flexjet family of brands.

Working closely with the Director of Lifestyle, VP of Global Marketing, global event teams, EMEA marketing partners, and cross-functional stakeholders, the Event Manager will translate strategic business objectives into memorable brand experiences that create lasting relationships and measurable business impact.

CORE RESPONSIBILITIES

Event Strategy & Execution

  • Partner with the Director of Lifestyle and VP of Global Marketing to develop and execute an annual event strategy aligned with global marketing and brand objectives.
  • Lead events from concept through completion, including:
    • Aircraft showcases
    • Owner events
    • Global Sponsorships
    • Prospecting events
    • Luxury lifestyle collaborations
    • Influencer engagements
    • Internal celebrations
    • Philanthropic and fundraising galas
  • Develop event timelines, production schedules, budgets, and run-of-show documents.
  • Coordinate all logistics including venue selection, vendor management, transportation, catering, entertainment, gifting, and guest experience.
  • Oversee on-site execution to ensure exceptional service delivery and flawless event operations.
  • Ensure every event consistently reflects Flexjet's luxury positioning and brand standards.

Client Experience & Hospitality

  • Deliver world-class hospitality experiences for owners, prospects, partners, and VIP guests.
  • Serve as the primary point of contact for event-related communications, schedules, credentials, and logistics.
  • Build and maintain strong relationships with Flexjet owners and key stakeholders through thoughtful and personalized experiences.
  • Anticipate guest needs and proactively resolve issues to ensure an exceptional experience.

Project & Budget Management

  • Manage event budgets from planning through reconciliation, ensuring responsible stewardship of company resources.
  • Track expenses, forecasts, and event ROI metrics.
  • Negotiate vendor contracts, sponsorship agreements, and service arrangements to maximize value and business impact.
  • Prepare and present event plans, executive briefings, post-event recaps, and performance results to senior leadership.
  • Develop quarterly and annual event reporting, including attendee engagement, lead generation, retention impact, and overall event effectiveness.

Vendor & Partner Management

  • Build and maintain relationships with event agencies, luxury brand partners, venues, sponsorship partners, and promotional vendors.
  • Lead vendor selection, contract negotiations, and performance evaluations.
  • Conduct site visits and planning meetings to ensure operational excellence.
  • Direct vendors, production teams, and event staff during on-site execution.

Marketing & Cross-Functional Collaboration

  • Collaborate closely with Marketing, Creative Services,, Sales, Owner Services, and Operations teams.
  • Support integrated marketing campaigns through experiential activations and branded events.
  • Partner with internal creative teams on invitations, event branding, signage, collateral, and digital assets.
  • Ensure alignment between event experiences and broader business objectives.

Operational Support & Continuous Improvement

  • Evaluate event performance and identify opportunities to improve engagement, efficiency, and ROI.
  • Implement best practices and innovative approaches to luxury event production.
  • Manage promotional merchandise inventories and event materials.
  • Support additional marketing, brand, and business initiatives as needed.
  • Maintain detailed event documentation, processes, and reporting systems.

QUALIFICATIONS

Education

  • Bachelor's degree in Marketing, Communications, Hospitality Management, Luxury Brand Management, Event Management, Fashion Business, or a related field.
  • Professional certifications in event management, hospitality, luxury brand management, or project management are a plus.

Experience

  • 5 to 8+ years of experience managing high-end, brand-driven events.
  • Experience within luxury aviation, hospitality, fashion, jewelry, automotive, art, travel, or premium lifestyle industries preferred.
  • Experience engaging ultra-high-net-worth (UHNW) individuals strongly preferred.
  • Proven success executing complex events that require impeccable attention to detail, brand stewardship, and exceptional service.

Skills & Competencies

  • Exceptional project management and organizational skills.
  • Strong budget management and financial oversight capabilities.
  • Advanced contract negotiation and vendor management experience.
  • Ability to build trusted relationships with VIP clients, executive leadership, and external partners.
  • Excellent verbal, written, and presentation skills.
  • Strong analytical skills with the ability to assess event performance and ROI.
  • Ability to thrive in a fast-paced environment while managing multiple priorities simultaneously.
  • Highly resourceful problem solver with strong decision-making capabilities.
  • Professional presence with the ability to represent the brand confidently and diplomatically.
  • Experience working with creative teams including design, social media, digital, and content production.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
  • Positive, collaborative, and solution-oriented mindset.

PHYSICAL REQUIREMENTS

  • Ability to lift, push, and pull up to 50 pounds.
  • Ability to stand and walk for extended periods during events.
  • Ability to work evenings, weekends, and flexible hours as required.

TRAVEL REQUIREMENTS

  • Extensive domestic and international travel required.
  • Valid passport required and must remain current throughout employment.

Skills Required

  • Bachelor’s degree in Marketing, Communications, Hospitality Management, Luxury Brand Management, Event Management, Fashion Business, or a related field
  • 5 to 8+ years of experience managing high-end, brand-driven events
  • Proven success executing complex events requiring meticulous attention to detail, brand stewardship, and exceptional service
  • Exceptional project management and organizational skills
  • Strong budget management and financial oversight capabilities
  • Advanced contract negotiation and vendor management experience
  • Excellent verbal, written, and presentation skills
  • Strong analytical skills and ability to assess event performance and return on investment
  • Experience in luxury aviation, hospitality, fashion, jewelry, automotive, art, travel, or premium lifestyle industries
  • Experience engaging ultra-high-net-worth individuals
  • Professional certification in event management, hospitality, luxury brand management, or project management
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
  • Valid passport maintained throughout employment
  • Ability to work evenings, weekends, and flexible hours
  • Ability to lift, push, and pull up to 50 pounds and stand or walk for extended periods

Flexjet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexjet and has not been reviewed or approved by Flexjet.

  • Retirement Support Retirement benefits include a dollar-for-dollar 401(k) match up to 6%, with pilots eligible for added company retirement contributions and a deferred compensation program that begins after year three. Feedback suggests these features lift total retirement value beyond base pay for pilots and certified technicians.
  • Wellbeing & Lifestyle Benefits Pilot work rules emphasize home basing across 115+ domiciles, company-paid positioning on scheduled days, no reserve or calls on days off, and the ability to keep hotel and airline points. A high per diem and company-paid training further support day-to-day quality of life.
  • Pay Growth & Progression Pay is considered to have improved for pilots in 2024+, with first-year totals rising and base pay viewed as good relative to some Part 135 operators. Feedback suggests several non-flying roles track at industry standard or slightly above, aligning with local market medians.

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The Company
HQ: Cleveland, OH
1,304 Employees
Year Founded: 1995

What We Do

Flexjet first entered the fractional jet ownership market in 1995. Flexjet offers fractional jet ownership and leasing. Flexjet’s fractional aircraft program is the first in the world to be recognized as achieving the Air Charter Safety Foundation’s Industry Audit Standard, is the first and only company to be honored with 21 FAA Diamond Awards for Excellence, upholds an ARG/US Platinum Safety Rating and is IS-BAO compliant at Level 2. Flexjet’s fractional program fields an exclusive array of business aircraft—some of the youngest in the fractional jet industry, with an average age of approximately six years. In 2015, Flexjet introduced Red Label by Flexjet, which features the youngest fleet in the industry, flight crews dedicated to a single aircraft and the LXi Cabin Collection of interiors. To date there are more than 40 different interior designs across its fleet, which includes the Embraer Phenom 300, Challenger 350, the Embraer Legacy 450 and Praetor 500, Global Express, the Gulfstream G450, G500, G650 and G700, and the Aerion AS2 supersonic business jets. Flexjet is a member of the Directional Aviation family of companies. For more details on innovative programs and flexible offerings, visit www.flexjet.com or follow us on Twitter @Flexjet and on Instagram @FlexjetLLC.

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