Events Manager

Posted Yesterday
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Midland, TX, USA
In-Office
Mid level
Travel • Hospitality
The Role
Manage meetings & events operations, support strategic M&E initiatives, supervise daily department activities, train and coach staff, host guests, liaise with organisers, undertake Duty Manager shifts, and operate AV equipment to deliver memorable guest experiences.
Summary Generated by Built In
LMM - The Midland is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio.

The Events Manager will support the strategic initiatives and objectives of the M&E department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As Events Manager you’ll be the backbone of the team as you’ll be working with your Head of Department to inspire and motivate your colleagues, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! We set high standards for ourselves to surprise and delight our guests, so you’ll need to be passionately involved in the M&E department’s smooth running. 
If you’re our ideal Events Manager, you will: 
• Be a vibrant host for guests and an expert in recognising their needs 
• Have great communication skills- it’s important to establish relationships with organisers! 
• Coach and train new team members- we want everyone to enjoy their new role  
• Undertake Duty Manager shifts as required- this is a great way to get out and about in the hotel and meet new people 
• Have prior experience using Audio-Visual (AV)  

Some of the perks our Events Manager could enjoy include:
  • Special rates on Leonardo Hotel rooms across the UK & Europe

  • Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops

  • Talent referral scheme

  • Thank You Week: from ice cream trucks to yoga classes and lots in between!

  • Wellbeing Calendar

  • Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Events Manager?

We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Skills Required

  • Excellent guest hosting and customer service skills
  • Strong communication and relationship-building with event organisers
  • Experience coaching and training new team members
  • Willingness to undertake Duty Manager shifts as required
  • Prior experience using Audio-Visual (AV) equipment
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The Company
5,500 Employees
Year Founded: 2007

What We Do

Leonardo Hotels is a rapidly growing hotel chain and the European division of the Fattal Hotel Group. It provides lodging services across more than 294 hotels in Europe, the UK, and Israel, catering to both business and leisure travelers. The company offers a portfolio of 3* to 4* Superior accommodations in diverse locations, ranging from city centers to beachfront resorts.

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