The
Chargeback Gurus (CBG) Events Manager is responsible for executing a
comprehensive tradeshow events strategy that aligns with Chargeback Gurus (CBG)
business goals and enhances brand visibility. EM leads the end-to-end execution
of third-party events. This role is responsible for tradeshow planning,
marketing and execution, driving lead generation, generating pipeline, and
delivering high-quality event experiences that support broader marketing and
sales objectives. Works collaboratively with the CMO, across the marketing team
and internal stakeholders to execute event communications as well as end of
event analysis to determine and track ROI.
Responsibilities
- Oversee the
end-to-end and management lifecycle and ecosystem of CBG third-party B2B
events
- Partner closely
with Sales to drive pre-event marketing/demand and post-event demand
- Responsible for
all event logistics, vendors, and key association event relationships
- Develops and
manages event budget, using data-driven insights to optimize spending and
ensure each event achieves its business objectives
- Drive onsite booth
traffic, brand awareness and articulate CBGs value proposition and suite
of solutions
- Track KPIs,
measure event ROI, and report results
- Align events with
broader marketing campaigns and business objectives
- Plan, manage, and
execute third-party events from strategy to post-event analysis
- Extensive
experience in managing process protocols, procedures and project
management across the event ecosystem
- Lead full event
logistics: budgeting, vendor negotiations, venue sourcing, travel
coordination, on-site management and post-event analysis
- Collaborate with
CMO and cross-functional teams (Sales, Marketing, Communications,
Operations) to drive event success
- Engage and enable
Sales with pre-event planning and structured post-event follow-up demand
generation
- Ensures consistent
branding and messaging follows corporate branding guidelines
- Manages
event/tradeshow staff, volunteers, and contractors to ensure tasks are
performed effectively and efficiently
- Support webinar(s)
planning and execution
- Ensures events are
executed flawlessly, managing onsite logistics and troubleshooting any
issues that arise
Requirements
- 3-5+ years creating
demand and management of B2B third-party events with measurable lead and
pipeline contribution; event certification (preferred, but not required)
- Proven experience in
assessing lead generation events to determine sponsorship value and develop
compelling business use case documentation
- 4-year degree in
related field (preferably Business Administration/Marketing)
- Ability to manage time
and multiple priorities in a fast-changing environment
Strong proficiency in MS Suite, HubSpot (lead management, dashboards, reporting) and strong process/project management proficiency - Flexibility to work
evenings and weekends around events; travel rand onsite presence at events is
required
- Proven experience
defining event KPIs and measuring ROI
- Excellent communication
and stakeholder management written and verbal skills
- Proven experience with
event project management tools such as Monday and SharePoint
- Experience with vendor
management, vendor onboarding, and managing suppliers
- Strong negotiation
skills with vendors to ensure best rates
- Fluency in English;
strong command of event technology and marketing automation tools
Benefits
- Competitive
compensation and comprehensive benefits
- A dynamic work
environment where your ideas are heard, and you have a direct impact on
the company's success
- Opportunities for
further education and professional development
- A dedicated and
supportive team member focused on achieving success together
Skills Required
- 3-5+ years creating demand and management of B2B third-party events with measurable lead and pipeline contribution
- Event certification
- Proven experience in assessing lead generation events to determine sponsorship value and develop business use case documentation
- 4-year degree in related field (preferably Business Administration/Marketing)
- Ability to manage time and multiple priorities in a fast-changing environment
- Strong proficiency in MS Suite, HubSpot (lead management, dashboards, reporting) and strong process/project management proficiency
- Flexibility to work evenings and weekends around events; travel and onsite presence at events is required
- Proven experience defining event KPIs and measuring ROI
- Excellent communication and stakeholder management written and verbal skills
- Proven experience with event project management tools such as Monday and SharePoint
- Experience with vendor management, vendor onboarding, and managing suppliers
- Strong negotiation skills with vendors to ensure best rates
- Fluency in English; strong command of event technology and marketing automation tools
What We Do
Chargeback Gurus (CBG) is a leading automated AI-orchestrated chargeback management platform that helps merchants protect and recover revenue. Powered by innovative technologies, rich analytics, and deep industry expertise, CBG provides real-time insights and flexible delivery models to equip merchants with the tools and technology necessary for effective chargeback prevention and recovery.

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