Events Manager, Brand & Communications

Posted 2 Days Ago
Be an Early Applicant
San Francisco, CA, USA
Hybrid
240K-266K Annually
Senior level
Artificial Intelligence • Machine Learning • Generative AI
The Role
Manage high-touch creator, press, and executive events from planning through post-event analysis. Responsibilities include guest experience, front-of-house operations, vendor and agency coordination, registration, catering, production logistics, budgets, invoices, safety protocols, stakeholder communication, and event reporting. The role is onsite in San Francisco and requires occasional travel.
Summary Generated by Built In

About the Role

This Events Manager will support the planning and execution of high-touch creator, press, and executive-facing events at OpenAI. Working under the guidance of the Event Management Lead, this person will own critical workstreams across guest experience, front-of-house operations, vendor coordination, production logistics, and post-event reporting.

The ideal candidate is highly detail-oriented, polished under pressure, and experienced in building white glove experiences for high-profile guests, including creators, media, executives, talent teams, and senior external partners. They should bring excellent judgment, a strong hospitality mindset, and a keen eye for the small details that make an event feel seamless, elevated, and deeply considered.

In this role, you will:

  • Manage and execute high-touch creator, press, and executive-facing events from end to end, including workstreams, agency management, registration, guest experience, catering, production logistics, and onsite execution.

  • Develop and maintain comprehensive project timelines, tracking all milestones, deliverables, and deadlines to ensure seamless event execution.

  • Source, negotiate, and coordinate with vendors, including caterers, AV providers, and creative production teams, ensuring adherence to OpenAI’s standards and compliance requirements.

  • Oversee attendee registration, check-in processes, and manage event communications, including pre- and post-event outreach.

  • Maintain meticulous financial records, closely monitoring budgets, processing invoices, and reporting on expenditures versus budget targets.

  • Collaborate closely with and communicate effectively with internal stakeholders—including design, procurement, and security—to align all event elements with strategic goals and brand guidelines.

  • Implement and manage safety and security protocols, prioritizing attendee well-being and compliance with health guidelines.

  • Collect, analyze, and report event metrics, attendee feedback, and key learnings to inform future events and measure return on investment.

You might thrive in this role if you:

  • Have 7+ years of event production experience, managing end-to-end planning, onsite execution, and post-event analysis.

  • Enjoy pushing creative boundaries and excel at leading the guest experience–owning front-of-house operations and vendor coordination for high-profile corporate events.

  • Are passionate about OpenAI’s mission and excited about showcasing cutting-edge AI technology through impactful event experiences.

Workplace & Location

This roles is based onsite in San Francisco, occasional travel will be required.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Skills Required

  • 7+ years of event production experience, including end-to-end planning, onsite execution, and post-event analysis
  • Experience managing high-profile corporate events and white-glove guest experiences
  • Experience with vendor coordination and front-of-house operations
  • Strong attention to detail and ability to remain polished under pressure
  • Excellent judgment and a strong hospitality mindset

OpenAI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OpenAI and has not been reviewed or approved by OpenAI.

  • Parental & Family Support — Policies include 24 weeks of paid leave for birth parents and 20 weeks for non‑birth parents, plus fertility and family‑planning coverage. Additional flexibility such as the option to work from home for several weeks after parental leave reinforces family support.
  • Healthcare Strength — Health coverage is positioned as competitive and tailored by location, with dedicated mental‑health support and services alongside life and AD&D insurance. Global business‑travel insurance for employees and dependents extends protection beyond core medical care.
  • Equity Value & Accessibility — Equity has delivered tangible value through multiple tender offers that have enabled employees to realize liquidity at strong valuations. A shift toward more conventional RSU‑style grants for newer offers makes the equity more familiar for many candidates.

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The Company
HQ: San Francisco, CA
4,500 Employees
Year Founded: 2015

What We Do

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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