Events Associate

Ready to be a Titan? 

ServiceTitan is an all-in-one software platform that helps home services companies streamline and grow their business. Founded by the sons of tradesmen who discovered that both of their fathers' professions were vastly underserved by the types of digital tools that were disrupting numerous other industries, ServiceTitan is a truly mission-driven company that takes immense pride in helping contractors become more successful and lead better lives. 

ServiceTitan is seeking an Event Associate to provide comprehensive support across various event types, including tradeshows, field marketing events, and customer programs. Reporting to the Events Manager,  the Event Associate will play a key role in supporting the planning, project management, and logistical aspects involved in the quality execution of our event programs. The ideal candidate will be a highly organized, detail-oriented, and data-driven professional with a background in event planning. 

This candidate should be passionate about creating engaging, memorable experiences that resonate with attendees, possess energy, creativity, resourcefulness, and be able to remain calm under pressure. 

**We will consider remote candidates** 

What you’ll do: 

• Oversee and maintain the event management registration system, including website development and access portal creation.

• Provide enhanced reporting support to deliver actionable insights on event registration, lead and campaign tracking, and event calendars.

• Submit and ensure timely and accurate processing of vendor contracts and invoices for payment.

• Provide project management support for the User Conference, Ignite.

• Manage room block management for the largest user conferences, Pantheon & Ignite, in coordination with venues and attendees.

• Oversee and ensure effective management and responsible operation of event software platforms, including Salesforce, Tableau, Airtable, Captello, and Cvent.

• Provide extensive support to the Events department, including expense and budget tracking, and various event-related projects.

What you'll bring: 

• At least 2 years of experience in event management and/or production 
• Collaborative team-player with a customer-service mindset and high energy 
• Exceptional communication skills combined with strong organizational capabilities 
• Proficiency in strategic thinking, quick problem-solving, and generating creative ideas 
• Tech-savvy with a goal-driven attitude 
• Meticulous attention to detail and a disciplined approach to project management 
• Self-motivated and confident in taking ownership of responsibilities 
• Comfortable operating in a fast-paced, startup environment 
• Willingness to engage in physical tasks typical of event roles, such as setting up activations, moving supplies, etc. 
• Engaging interpersonal skills, capable of connecting with diverse individuals 
• Demonstrates resourcefulness in addressing challenges and finding solutions

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $58,400 USD - $78,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.