Events Administrative & Operations Assistant - Japan

Posted 5 Days Ago
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Tokyo, JPN
Hybrid
Entry level
Marketing Tech • News + Entertainment • Software
The Role
Provides administrative and operational support for Fever events in Japan. Responsibilities include preparing purchase orders, managing documentation, reviewing invoices, supporting payment processes, coordinating with vendors and internal teams, tracking deadlines, updating management data, and checking event page information for accuracy. The role is primarily office- and home-based rather than focused on on-site event operations.
Summary Generated by Built In

Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? 

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience? 

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

📍 Location: Tokyo | Work Model: Hybrid | Employment Type: Part-Time (10 hours per week, Monday–Friday) | Indefinite-Term Contract

We’re looking for a proactive, detail-oriented, and highly organized Support Agent/ Administrative & Operations Assistant to join our Candlelight team—working behind the scenes to bring magical experiences to life across Japan, while being based in Tokyo.

This role focuses on ensuring that all administrative, documentation, and operational processes behind our events run smoothly. You’ll play a key role in maintaining accurate documentation, supporting financial administration, coordinating with external partners, and ensuring event information meets our quality standards. 

The ideal candidate is highly organized, hands-on, comfortable taking ownership of tasks, and able to work autonomously in a fast-paced, international environment.


What You’ll DoDocumentation & Administrative Management
  • Prepare and manage purchase orders and maintain accurate administrative documentation.
  • Communicate with external partners to clarify information and resolve discrepancies.
Finance & Operational Support
  • Review supplier invoices and support invoice submission and payment-related processes.
  • Maintain accurate financial records and coordinate with relevant teams to ensure smooth processing.
Internal Coordination
  • Coordinate with internal teams to support daily operations and administrative workflows.
  • Follow up on pending tasks, deadlines, and requests to ensure processes stay on track.
Quality Assurance
  • Review event plan pages to ensure information is accurate and consistent.
  • Identify missing information or discrepancies and coordinate corrections with the relevant teams.
What You Bring
  • Fluent Japanese proficiency, with strong written and verbal communication skills.
  • Good working proficiency in English to communicate with international teams and follow internal processes.
  • Experience in administrative support, operations, finance administration, vendor management, or a similar role.
  • Attention to detail and the ability to identify errors, inconsistencies, and missing information.
  • Strong organizational skills, with the ability to manage multiple workflows, deadlines, and priorities.
  • Comfort working with spreadsheets and digital tools, such as Google Workspace, Excel, or similar platforms.
  • A proactive, reliable, and solution-oriented mindset, with the ability to work independently while collaborating with cross-functional teams.
Nice to Have
  • Background in events, production or the music industry
  • Experience in administrative-heavy environments
  • Familiarity with tools like Airtable, Notion, Monday, or similar
Why Join Us?
  • 40% discount on all Fever events and experiences
  • Work in a location in the heart of Tokyo
  • Home office friendly
  • Help shape the backstage of magical concert experiences
  • Room to grow and take on new challenges as the team evolves
  • Great work environment with a young, international team of talented people to work with!

We welcome people from all walks of life—if this role excites you and you’re motivated to learn and contribute, we want to hear from you.

This role is based in Tokyo


[Japanese / 日本語]


イベント運営事務・オペレーションアシスタント

Candlelight / Fever Originals 日本チーム

勤務地: 東京都内
勤務形態: ハイブリッド勤務(オフィス・在宅勤務)
雇用形態: パートタイム(期間の定めなし)

仕事内容

世界各地で多彩なエンターテインメント体験を提供するFeverでは、日本国内で開催するイベントの運営をバックオフィスから支えていただく、事務・オペレーションアシスタントを募集しています。

担当いただくのは、キャンドルの灯りに包まれたクラシックコンサート「Candlelight(キャンドルライト)」をはじめとする、Fever Originalsのイベント運営に関する事務業務です。

日本チームのプロジェクトマネージャーと連携しながら、発注書の作成、請求書の確認、取引先との連絡調整、イベント情報のチェック、各種管理データの更新など、日々の運営を支える業務をお任せします。

複数のイベントが並行して進む環境のため、一つひとつの業務を正確に進めることはもちろん、進捗や期限を把握し、必要な確認・フォローアップを行うことが大切なポジションです。

イベント業界での経験は必須ではありません。

事務経験を活かしたい方、細かな確認や整理が得意な方、周囲とコミュニケーションを取りながら主体的に仕事を進められる方を歓迎します。

なお、主にオフィスや在宅で行う事務・運営サポート業務であり、イベント当日の現場運営を中心とする職種ではありません。

主な業務内容1. 発注・書類管理
  • 会場、出演者、外部スタッフ、各種業者に関する発注書の作成・発行手続き
  • 契約書や発注書などの管理、締結・発行状況の確認
  • 必要書類の回収、不備の確認、関係者へのフォローアップ
  • 社内管理システムへの情報入力、データ更新、ファイル整理
2. 請求書・支払関連の事務サポート
  • 取引先から届く請求書の確認
  • 発注内容、金額、日付、取引先情報などの照合
  • 請求内容に不備や相違がある場合の確認・連絡
  • 社内経理担当者への請求書提出、支払申請に関する事務手続き
  • 提出状況や処理状況の管理、未対応事項のフォローアップ

※経理業務全般や会計判断を担当するポジションではありません。

3. 取引先との連絡・調整
  • イベント会場、出演者、スタッフ派遣会社、機材・物流業者などとの日常的な連絡
  • 公演に必要な情報や書類の確認・収集
  • 出演者や外部スタッフの手配に関する事務補助
  • 各種確認事項の進捗管理、関係者へのリマインド
  • 必要に応じた見積書・取引先情報などの取りまとめ
4. イベント情報のチェック・更新
  • Feverのイベント販売ページに掲載する情報の確認
  • 日本語のイベント紹介文、開催日時、会場情報、出演者情報、注意事項などのチェック
  • 誤字脱字、情報の不足、内容の不一致などの確認
  • 関係部署への修正依頼、対応状況の確認
  • 指定された内容に基づく情報更新やデータ入力
5. チーム内の事務・運営サポート
  • イベント計画表や各種管理シートの更新
  • 業務の進捗状況、期限、未対応事項の管理
  • 社内外の必要情報の整理・共有
  • その他、イベント運営に付随する事務・バックオフィス業務

担当業務は、ご経験や習熟度に応じて段階的にお任せしていきます。

応募資格・必須条件
  • 日本語での円滑なコミュニケーション能力(ビジネスメール、電話対応など)
  • 一般事務、営業事務、経理事務、受発注業務、運営事務など、何らかの事務・管理業務の実務経験
  • ExcelやGoogleスプレッドシートなど、基本的なPCツールの操作スキル
  • 数字や文章、日付などを正確に確認・入力できる方
  • 複数の業務を整理し、優先順位や期限を意識して進められる方
  • 社内外の関係者と丁寧に連絡・調整ができる方
  • 新しいツールや業務フローを学ぶことに抵抗がない方

英語力は必須ではありません。

社内システムや資料の一部に英語が使用されていますが、翻訳ツール等を活用しながら業務を進めていただけます。

歓迎する経験・スキル
  • 発注書の作成、請求書確認、支払関連の事務経験
  • 外部業者や取引先との連絡・調整経験
  • イベント、エンターテインメント、音楽、メディア、ホスピタリティ業界での勤務経験
  • Google Workspace、Slack、Airtableなどのクラウドツールの使用経験
  • Webサイトや商品情報の更新、データチェックなどの経験
  • 英語の読み書きができる方

※イベント業界や外資系企業での勤務経験がない方も歓迎します。

求める人物像
  • 細かな確認作業や情報整理が得意な方
  • 正確さと効率の両方を意識して仕事を進められる方
  • 指示された業務を最後まで責任を持って対応できる方
  • 不明点や問題があれば、自分から確認・相談できる方
  • 複数の案件が並行する環境でも、落ち着いて優先順位を判断できる方
  • 周囲をサポートすることにやりがいを感じる方
  • 新しい業務やツールを積極的に学ぶ意欲のある方
Feverで働く魅力
  • 世界各国で展開するエンターテインメント企業の日本チームで働けます。
  • Candlelightをはじめとした多彩なイベントの運営に携われます。
  • 東京を拠点としたハイブリッド勤務が可能です。
  • 少人数のチームで、日々の業務改善にもアイデアを活かせる環境です。
  • 事務経験を活かしながら、イベント運営やオペレーションに関する知識・経験を広げられます。
  • Feverが提供するイベント・体験の社員割引制度があります(社内規定による)。

Feverでは、さまざまなバックグラウンドを持つ方からのご応募を歓迎しています。

これまでの事務経験を活かして新しい分野に挑戦したい方、イベントを支える仕事に興味のある方からのご応募をお待ちしています。


#LI-Part-time #LI-Hybrid

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

Skills Required

  • Fluent Japanese proficiency with strong written and verbal communication skills
  • Experience in administrative support, operations, finance administration, vendor management, or a similar role
  • Basic proficiency with Excel, Google Sheets, or similar computer tools
  • Strong attention to detail and ability to identify errors, inconsistencies, and missing information
  • Ability to manage multiple workflows, deadlines, and priorities
  • Ability to communicate and coordinate professionally with internal and external stakeholders
  • Ability to learn new tools and workflows
  • Working proficiency in English
  • Experience preparing purchase orders, reviewing invoices, or supporting payment administration
  • Experience coordinating with external vendors or business partners
  • Experience in events, entertainment, music, media, or hospitality
  • Experience with Google Workspace, Slack, Airtable, or similar cloud tools
  • Experience updating website or product information and checking data

Fever Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fever and has not been reviewed or approved by Fever.

  • Wellbeing & Lifestyle Benefits — Wellhub fitness access and generous discounts on company-run experiences are consistently highlighted as standout perks. These lifestyle benefits add distinctive value for those who prioritize cultural outings and wellness.
  • Flexible Benefits — U.S. postings point to tax-advantaged accounts (HSA/FSA/DCFSA) and commuter benefits, while some markets offer extras like flexible-comp platforms and language classes. Although specifics differ by country and role, the offering extends beyond core basics.
  • Parental & Family Support — Job ads outline a structured parental-leave program for both birthing and non-birthing parents with defined paid components. Clear leave design complements broader time-off policies and supports family needs.

Fever Insights

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The Company
HQ: New York, NY
1,433 Employees
Year Founded: 2014

What We Do

Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment. Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities. The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world. Fever is a US company with a team of over 800 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others. In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us. Available for iOS and Android.

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