Location: J-TEC, Maple Heights, OH
Reports To: Marketing Specialist
Employment Type: Full-Time
Position Overview:
The Events & Administrative Assistant is responsible for coordinating the daily activities of the Jay Blaushild Training & Education Center (J-TEC) in Maple Heights, OH. This role involves maintaining a master calendar for training sessions, workshops, and corporate events, ensuring smooth execution and a high-quality experience for participants and facilitators.
Key Responsibilities:
- Administrative Assistance:
- Maintain training and event calendars, schedules, and documentation to ensure the facility’s calendar is full without overbooking events and trainings.
- Perform administrative tasks, including making reminder and invitation phone calls, handling incoming phone calls, and responding to emails in a timely manner.
- Prepare event reports and provide recommendations for improvements.
- Facility & Resource Support:
- Monitor inventory of training materials, equipment, and event supplies.
- Ensure training rooms and event spaces are properly set up and maintained.
- Coordinate IT and audiovisual needs for training sessions and events.
- Ensure compliance with health, safety, and accessibility requirements for all events.
- Oversee the post-event breakdown and prepare the space for the next event(s).
- Event Coordination & Execution:
- On-site support during all events.
- Coordinate all aspects of event logistics, including maintaining the venue booking calendar, arranging audiovisual support in collaboration with the IT team, and organizing transportation as needed.
- Work cross-departmentally with trainers, facilitators, marketing, and external vendors to ensure all event needs are met.
- Troubleshoot any issues related to facilities, AV equipment, and/or catering.
- Communication & Engagement:
- Act as a liaison between trainers, event speakers, vendors, and internal teams.
- Respond to inquiries and provide support to participants before, during, and after events.
- Communicate event details, agenda, and logistics to attendees and stakeholders.
- Minimum of one year of office administration experience.
- Hands-on experience in event planning is preferred.
- Associates degree in related field is a plus
- Proficiency in Microsoft Office, Event Management Software, and project management systems
- Excellent verbal and written communication skills.
- Willingness to work evenings or weekends for events as needed.
- To be successful in this role, the candidate must be:
- Extremely detail-oriented
- Have a strong ability to multitask
- Able to meet deadlines
- Efficient and effective at coordinating logistics
- Able to problem solve when unexpected challenges arise during training sessions and events.
- Able to work autonomously without constant direct supervision
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What We Do
Famous Supply is a fourth generation family-owned wholesale distribution company of HVAC, Plumbing, Industrial/PVF, and Building Products. Since 1933, Famous has grown into a large regional distributor that operates through its 35 locations: 1 Central Distribution Center, 2 Regional Distribution Centers, 12 Kitchen and Bath Showrooms and 18 classrooms primarily throughout Ohio, Western Pennsylvania, and West Virginia. Famous Supply supports the residential, commercial, industrial, and institutional markets for new construction, replacement, repair, remodeling, parts, and service. In addition, Famous Supply offers an associate and customer training program called Famous University. Our purpose is to build meaningful relationships for life! We strive for continuous improvement to service our customers more effectively and work hard to reach new customers in this ever-changing market. Over the years we have stuck with the philosophy of wholesale only. We feel it is important to continue to show our loyalty to our customer base. Famous’ greatest asset is our people. Our management, sales, operations and support teams have extensive experience in the industry. We take pride in a job well done, and we encourage a culture of teamwork among all of our Famous associates, our customers, our manufacturers and other industry professionals. Our teamwork philosophy works because we treat everyone with respect. Our innovative approach to customer service, coupled with the knowledge and expertise of our factory-trained, professional Famous Supply associates means unbeatable service.
