Level99

Event Sales Administrator

Posted 3 Days Ago

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22102, Mc Lean, VA

In-Office

Junior

Food • Gaming • Hospitality

Level99 is a first-of-its-kind destination for real-world, social, challenge-based entertainment

The Role

The Event Sales Administrator supports the events team by managing administrative tasks and ensuring operational accuracy, enabling sales personnel to focus on client conversion and revenue activities.

Summary Generated by Built In

WHO WE ARE

Level99 is a real-world gaming venue designed for adults, featuring over 50 mental and physical challenges in artistic environments. Games range from ninja warrior obstacle course style challenges to mental logic puzzles, and everything in between. Each challenge is quick—just 1 to 4 minutes—and Players can do the same room over and over again, or they can move on to something new. Like a video game, Players earn rewards, climb the leaderboard, and make progress – each time a Player comes back, the game remembers where they left off.

Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, and Disney Springs, FL. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.

OVERVIEW

The Event Sales Administrator plays a critical role in supporting the Tysons event sales team by managing administrative tasks and ensuring operational accuracy. By streamlining processes and reducing administrative workload, this role enables Sales Managers and Coordinators to focus on outbound sales, client conversion, and high-impact revenue-generating activities.

A successful candidate will be a strong developer of relationships and people, enforcer of high standards and driver of event sales. The Level99 Event Sales Administrator has honesty and personal integrity that is above reproach, choosing humility over the need to “be right,” and in all things acts as though he/she/they are the Owner and Operator of the Level99 events business.

RESPONSIBILITIES

Detail confirmed events, including timelines, internal notes, and signage requirements
Build custom floor plans and manage guest layouts in coordination with Sales and Operations
Create, manage, and print event signage and leaderboards
Prepare and distribute CC authorization forms, waivers, and related documentation
Create and maintain event entries in our internal guest portal and Tripleseat Software (TS)
Ensure timely, accurate BEO creation, auditing, and distribution
Coordinate handoffs with Operations leadership (Event AOR Manager, AGM)
Maintain and update master event trackers and calendars
Close out events in Tripleseat and reconcile receipts with Toast
Assist in training Event Captains on administrative processes
Audit referral sources and track referral check-ins for client retention initiatives

MUST-HAVE SKILLS

Strong organizational and time management skills with keen attention to detail
Proficiency with event management or POS platforms (Tripleseat, Toast, Canva experience a plus)
Excellent written and verbal communication skills
Ability to thrive in a fast-paced, high-volume environment
Team-oriented mindset with eagerness to learn and grow within a scaling organization

OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE

Bachelor’s degree in Hospitality, Business Administration, or related field (preferred)
1–2 years of experience in administrative, events, or hospitality roles

While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!

YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…

• Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work

• Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job

• Are just a little bit obsessive about getting the details right the first time

• Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"

Level99 is an E-Verify employer.

Top Skills

Canva

Toast

Tripleseat

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The Company

HQ: Natick, MA

0 Employees

Year Founded: 2021

What We Do

Level99 is a first-of-its-kind destination for real-world, social, challenge-based entertainment for adults featuring over 50 mental and physical challenges set in immersive, artistic environments. Each challenge is designed to bring a group together in engaging activities that take 2 to 4 minutes to complete, sparking moments of laughter in epic fails and high-fives in triumphant wins. From navigating our iconic Axe Run, to solving puzzles in a Crystal Cavern, to conquering the largest pinball game imaginable, Level99 offers endless ways to play using both body and mind. Level99 tracks each player’s progress as they work their way up the coveted leaderboard or try to collect every “star” available in the venue, unlocking exclusive rewards as they play. To enhance the gaming experience, Level99 offers a full-service bar, restaurant, and beer hall, Night Shift Kitchen + Tap, that features scratch-made cooking, legendary craft beers, hand-made creative cocktails, and a variety of dining and gathering spaces for events. In 2025, we will be adding Victory Brewing in Tysons, VA and Two Roads Kitchen + Tap in West Hartford, CT to our group of restaurants as we team up with local brewers in support of our northeast expansion.

Level99 opened its first location in 2021 in Natick, MA, followed by its second location in Providence, RI in 2024. A young, entrepreneurial company, Level99 has immediate plans to triple in size over the next 18 months. We are backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects such as 5 Wits, Boda Borg, Blue Man Group, and Walt Disney Imagineering. This position is an opportunity for an experienced and motivated individual to dive into a fast-paced, dynamic environment where you can apply your skills in a fun and exciting setting that brings joy and entertainment to hundreds of thousands of people each year. More information on Level99 and our restaurants is available at http://www.level99.com.