Blue Matter is a rapidly growing strategic consulting firm serving clients in the life sciences industry. We partner with our clients to help them achieve commercial success across the lifecycle of their products, portfolios and organizations. Our project types include new product planning, launch strategy & planning, brand & life cycle planning and corporate & portfolio strategy, across a variety of specialty therapeutic areas.
We have a unique entrepreneurial culture and invest in building Blue Matter to be one of the best places to work. We have a strong global presence with offices in the US (San Francisco, New York, Boston), Europe (London, Zurich, Netherlands), and India (Mumbai, Gurgaon, Pune).
Primary Responsibilities
This is a senior operations manager role, with responsibility for leading our UK and
wider EU business operations. In this role, you will focus on making our team more
efficient to support our business growth. You will also manage a junior team member,
guiding their daily work while you focus on projects like staffing, that are critical for our
business to succeed. The roles and responsibilities of the Operations Manager will
include, but are not limited to the following:
● Local (UK) Office and Team Management: (50%)
○ Supervising and mentoring the team’s Operations Specialist, empowering
them to deliver against daily office tasks and operations while providing
guidance on their professional growth
○ Driving excellence in our workspace by expertly sourcing and managing
vendors, utilizing stellar communication skills as the pivotal contact point.
○ Evolving our UK workspace to meet the needs of our growing team and
fostering a productive environment.
○ Developing an office sixth sense, skillfully managing calendars and
logistics to orchestrate seamless meetings, complete with expert room
bookings, catering, and technical setups.
○ Serving as a key point of contact for helping teams troubleshoot
operational/technical issues
○ Taking an active role in UK recruiting processes in collaboration with the
EU HR Director, including communication with potential candidates
○ Managing key aspects of employee onboarding, planning for and ensuring
a smooth and engaging introduction to our team.
○ Leading in-person social/office events to create memorable impressions
and a cohesive office culture.
○ Collaborating regionally across the EU, US and India People and
Operations teams to streamline UK/EU operations and ways of working.
● Business Growth and Excellence: (50%)
○ Driving high-impact operational projects for the EU region, such as leading
the team staffing process and experience, providing operational support
for BD/Marketing efforts, etc. These will be as determined by (and in
collaboration with) regional leadership (Partners).
○ Working directly with the Finance team to manage budgets and office
spending○ Developing reporting of key operational metrics for the regional leadership
team.
○ Enabling firm excellence by supervising expense report reviews and
timesheet compliance
Desired Experience and Skills
● 3+ year college degree preferred
● 5+ years in an operations role, with at least 3+ years in operations management
● Excellent written and verbal communication skills
● Superb organizational skills and ability to multi-task and prioritize work
● Extremely tech-savvy
○ Proficient with Microsoft Word, Excel and PowerPoint a MUST
○ Proficient in Apple OS and Google Suite apps
○ Ability to quickly build proficiency in other programs
● Passionate, curious and open-minded personality with proactive approach to
anticipating and supporting the needs of our team
Skills Required
- 5+ years in an operations role
- 3+ years in operations management
- 3+ year college degree
- Excellent written and verbal communication skills
- Superb organizational skills and ability to multi-task and prioritize work
- Proficient with Microsoft Word, Excel and PowerPoint
- Proficient in Apple OS and Google Suite apps
- Ability to quickly build proficiency in other programs
- Experience supervising and mentoring junior staff
- Passionate, curious and open-minded personality with proactive approach
What We Do
Our Work Blue Matter is a specialized management consulting firm, founded in San Francisco with offices in the US and Europe. We work with life sciences clients to address business issues across the company and product value chain. Our collaborations with bio-pharmaceutical industry leaders focus on providing the strategic insights necessary to create and achieve their visions. Our Story Blue Matter was born out of a vision to bring together a group of people that are passionate about applying consulting skills to help shape great ideas, products, and companies. Blue Matter is founded on the principle of placing the client business issue at the center of every engagement, developing a customized approach, and staffing the engagement appropriately to ensure that we achieve the desired results. Our Team Our team includes experienced strategy consultants with significant professional and educational experience relevant to the life science industry. We work collaboratively to solve the problems of senior leaders of life science companies, and deliver value through providing innovative and actionable solutions. We value personal and professional growth, and emphasize our employees’ development as a key success metric for the company. We are actively looking for qualified new team members. For more information, contact [email protected] for US-based opportunities and [email protected] for Europe-based opportunities.
