ETS Coordinator (Supported Employment)

Posted 8 Days Ago
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Santa Ana, CA, USA
In-Office
Entry level
Social Impact
The Role
Coordinates supported employment services for adults with disabilities, including job coaching coverage, mobility training, assessments, documentation, staff training, crisis intervention, employment activities, authorizations, billing compliance, and communication with families, employers, care providers, and funding agencies. Maintains consumer records, supports job placements, monitors compliance, coordinates meetings, and drives on company business as needed.
Summary Generated by Built In
 

NOTE: Maximum range is provided as an example of the wage/salary range for each position and its earning capacity given factors such as time in position, longevity with the company education level, and performance experience.  Newly entering employees should expect to enter at the minimum to midrange level, and not the cap which is for employees with tenure and above level skill sets in that position.

Do you have a heart for service and a desire to work with meaning and purpose? Join the Goodwill of OC Team to help positively impact lives. You'll work directly with adults with disabilities to help them thrive in the workplace!

PURPOSE OF POSITION:

To assist the Employment Training Specialists to ensure quality of daily program services; to act as a liaison for consumers, family members, funding source case managers, residential programs, and employers, assuring optimal program service. Assist the Supported Employment manager with some of the administrative aspects of the Supported Employment program.

DUTIES AND RESPONSIBILITIES:

 Receives work and safety instructions and answers questions.  Communicates with management, co-workers and consumers.  Coordinates ETS coverage for consumers enrolled in Supported Employment, external situational assessments, and mobility training.  Ensures that all external situational assessments and mobility trainings are coordinated, completed, reports written and submitted, staffings conducted, and proper paperwork accomplished.  Assists in training ETS’s in the performance of their duties, including non-aversive behavior management training, consumer goal development, implementation, reports, and communication skills.  Maintains and ensures the accurate completion of all consumer documentation which is assigned to their ETS caseload.  Coordinates and implements appropriate consumer crisis intervention.  Notifies Client Services Manager immediately if any problems, concerns, or challenges occur with consumers, co-workers, care providers, families, funding source agents and/or employers.  Provides on-going support to enable staff to achieve their professional goals.  Coordinates consumer employment activities with ETS's, program coordinator, consumers, care providers, and families.  Regularly meets with the Client Services Manager to discuss consumer progress and training.  Works cooperatively with job developers in coordinating new placements.  Familiarizes self with all job sites and consumer activities in order to be able to act as a substitute in the event of an ETS's absence.  Participates in consumer staffings.  Attends all Supported Employment staff meetings as scheduled and conducts meetings when necessary.  Responsible for all aspects of the Supported Employment time studies, adhering to Labor Laws and CARF requirements.  Monitors Supported Employment job coaching authorizations, i.e., insures authorizations prior to placement. Requests additional hours as required. Proofreads billable reports to ensure accuracy and professionalism.  Responsible for insuring maximum billing hours for all consumers are attained.  Responsible for client record review inventory compliance.  Responsible for the maintenance and repairs of our assigned company vehicles.  Monitors and ensures that all job coaches provide current proof of valid California Drivers’ License and Auto Insurance.  Assists program manager, as needed, with potential ETS job interviews.  Attends IHC meetings.  Attends job placement team meetings.  Drives on company business as required.  Works overtime as required.  Performs other job-related duties as required.    

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The Company
HQ: Santa Ana, California
373 Employees
Year Founded: 1924

What We Do

Our Mission: We help people achieve their goals through a journey of personal support, work experience, and career development. Our Vision: We envision a caring and connected community where everyone has access to meaningful career opportunities. We believe the power of work changes lives. We are Orange County’s leading nonprofit provider of education, training, and career services for people with disabilities as well as those with other barriers to independence. We enhance the dignity and quality of life of individuals, families, and communities by eliminating barriers to opportunity and helping them reach their fullest potential through powerful programs and services. Through the revenue generated from donated goods sold in our stores throughout Orange County including shopgoodwill.com, we strengthen our capacity to achieve our mission through this unique social enterprise. In addition to retail operations, diverse revenue streams also include document destruction services, e-waste collections, packaging and assembly services and workforce development.

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