The Ethics Director will report to Citi’s Head of Ethics. This position will be responsible for managing a team responsible for the effective oversight of ethics-related investigations in U.S. Personal Banking and Legacy Franchises.
Responsibilities are:
- Serve as a partner and advisor on the handling of all concerns reported to the Ethics Office.
- Lead a team responsible for evaluating concerns reported to the Ethics Office and determining the handling and assignment of matters to the appropriate investigative partners (Employee Relations, Legal, Citi Security and Investigative Services) with a demonstrated understanding of relevant regulatory, policy, and reputational considerations.
- Establish strong relationships with investigative partners in Employee Relations, Legal, and Citi Security and Investigative Services (CSIS), as well as other stakeholders in HR, Independent Compliance & Risk Management (ICRM), and Enterprise Services & Public Affairs (ESPA), to effectively lead team in addressing concerns submitted to the Ethics Office (EO), in accordance with EO processes, global strategy, and operational excellence.
- Provide guidance and support a team that effectively advises on and oversees the investigation of matters reported to the Ethics Office, including providing independent credible challenge and timely, thoughtful guidance to investigative partners in Employee Relations, Legal, and CSIS.
- Resolve and determine an appropriate path forward when there are differences of opinion regarding investigations, demonstrating judgment in managing the different risks posed.
- Lead a team to effectively manage a portfolio of matters; including prioritizing numerous matters simultaneously in a fast-paced environment, and responding clearly and pragmatically to urgent situations.
- Exercise operational responsibility for planning and execution of end results for the team’s full portfolio of matters.
- Review and proactively provide feedback on closure summaries and support the team in continually improving such summaries to be accurate and concise.
- Oversee the preparation and analysis of reports to be distributed to business and/or board committees, senior management, auditors and regulators, including on the Ethics Office’s most significant matters.
- Present on matters, trends and themes, and/or the Ethics Office program to senior management, auditors and regulators, and legal vehicle boards.
- Oversee the preparation of accurate responses to ad-hoc requests for information regarding Ethics Office matters from internal and external stakeholders, including relevant regulatory authorities, while preserving confidentiality obligations.
- Lead workstreams to evaluate new laws, regulations, and policies in jurisdictions around the world that may affect Ethics Office operations and make recommendations for any required operational changes.
- Lead and assist with other Ethics Office initiatives as needed, including presentations and other engagements with investigative partners, stakeholders, and the general employee population.
- Stay abreast of relevant Citi business and function developments in order to effectively carry out responsibilities.
- Understand and apply Citi’s business priorities and take ownership of change to support an agile Ethics Office process.
- Additional duties as assigned.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policies, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 12+ years of legal, investigations, or regulatory experience, including familiarity with the global financial services industry and products and substantial managerial experience preferred.
- Excellent leadership, interpersonal, organizational and relationship management skills.
- Demonstrated experience in coaching and developing others and collaborating across peers; inspires enthusiasm and mobilizes resources for productive and innovative change.
- Proven ability to apply sound judgment while managing multiple assignments simultaneously in a demanding, fast-paced environment.
- Excellent analytical skills, sound judgment, and the ability to manage complex documentation with strong organizational skills and attention to detail.
- Excellent written and verbal communication and presentation skills with the ability to articulate complex problems and solutions, including the evaluation of the sufficiency of internal investigations, through concise and clear messaging to internal stakeholders and senior leaders.
- Ability to work collaboratively with management and internal partners, navigate a dynamic and complex organization, and influence and lead people across cultures.
- Must possess the ability to work with confidential information with the appropriate care and discretion.
- Ability to learn and use relevant technology tools, including case management systems and basic knowledge of Microsoft Excel and PowerPoint with an understanding of business processes.
Education:
- Bachelor’s degree, potentially Master’s degree, or equivalent experience
- Demonstrated proficiency with legal writing required
- JD or equivalent education a plus
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Job Family Group:
Legal
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Job Family:
Ethics
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Time Type:
Full time
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Primary Location:
New York New York United States
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Primary Location Full Time Salary Range:
$170,000.00 - $300,000.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Apr 28, 2025
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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