The ETF Operations Senior Analyst/Assistant Vice President is an intermediate level position responsible for participating in a variety of fund operation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the collateral management and settlement of ETF primary market orders.
Responsibilities:
- ETF creation and redemption order processing and settlement for the primary market.
- ETF creation and redemption settlement arrangements, both in-kind and cash.
- Maintaining positive relationships with sponsors and clients
- Overseeing the settlement of secondary market trades when creating and redeeming on behalf of a client.
- ETF collateral processing and P&L calculations.
- Serve as Subject Matter Expert (SME) and provide guidance to resolve problems, escalations, and complex/escalated transactions
- Support efforts for larger/complex/global clients
- Assist with the identification and implementation of process standards and improvements to enhance efficiencies
- Assist in training and coaching new team members
Qualifications:
- 3+ years of experience working in the ETF industry or related field, with 5-7+ years of total work experience
- Knowledge of domestic and international markets, with prior experience in EEA markets, emerging markets, Asia Pacific, and North America
- Knowledge of custody and/or fund accounting, particularly as it relates to ETFs
- Demonstrated Subject Matter Expert (SME) knowledge in related area
- Ability to work in a structured, high-volume, time-sensitive, high-risk, and demanding environment.
- Strong analytical, interpersonal and communication skills
Education:
- Bachelor’s degree/University degree or equivalent experience
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Job Family Group: Operations - Transaction Services------------------------------------------------------
Job Family:Fund Accounting------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Boston Massachusetts United States------------------------------------------------------
Primary Location Full Time Salary Range:$94,000.00 - $141,000.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Nov 10, 2026------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 3+ years of experience working in the ETF industry or a related field
- 5-7+ years of total work experience
- Knowledge of domestic and international markets, including EEA, emerging markets, Asia Pacific, and North America
- Knowledge of custody and/or fund accounting, particularly as it relates to ETFs
- Demonstrated subject matter expert knowledge in a related area
- Ability to work in a structured, high-volume, time-sensitive, high-risk, and demanding environment
- Strong analytical, interpersonal, and communication skills
- Bachelor's degree, university degree, or equivalent experience
What We Do
Citigroup is a global diversified financial services holding company serving consumers, corporations, governments and institutions. It provides consumer banking and credit, corporate and investment banking, securities brokerage, trade and securities services, and wealth management. Operating across nearly 160 countries and jurisdictions, Citi aims to be a leading partner for institutions with cross-border needs, a global wealth manager, and a valued personal bank in the United States.
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