Esthetics Manager

Posted Yesterday
Be an Early Applicant
Highland Park, IL, USA
In-Office
19-25 Hourly
Mid level
Beauty • Professional Services • Retail
The Role
Lead salon esthetics operations to meet sales and service targets. Recruit, train, coach staff, perform services, manage performance, run promotions, ensure product training attendance, conduct probationary reviews, and drive guest retention, retail sales, and operational excellence.
Summary Generated by Built In

Help create, cultivate and promote a fun and energetic environment!
Tons of growth potential with this new concept. Asking that only motivated, hard-working, and positive people apply!

Required: Esthetician License

Responsible for meeting or exceeding FACE FOUNDRIÉ sales through staff recruiting, productivity development, service promotions, and demonstrations. An Esthetics Manager is responsible for creating an environment that maintains and exceeds standards of excellence in guest services, client retention skills, staff technical proficiency, and professional recommendations.

The Esthetics Manager reports to the General Manager + Owner and serves as the primary contact for all salon personnel.

Your skills, experience & talents as an Esthetics Manager will be essential to lead by example. As a manager, you will perform the following critical functions:

  • Demonstrates high standards for customer service, image standards, and consistently executes FACE FOUNDRIÉ expectations.

  • Meets or exceeds financial metrics including: service revenue, average ticket, guest count, guest retention, rebooking, skin treatments, retail revenue, retention/turnover, and contribution goals.

  • Can identify opportunities for growth within staffing for growth, average ticket, and rebooking.

  • Responsible for performing services on guests and leading by example; able to maintain personal productivity standards.

  • Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge and skills development, loss prevention knowledge, performance management, safety, recognition, and legal compliance.

  • Leads through teaching employees and growing their productivity; has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize the steps taken to achieve those goals. Can identify when coaching vs. mentoring is needed.

  • Responsible for identifying the skill development needed for each staff member and determining the right resource, including themselves, to develop the skill.

  • Ensures all technical product training classes are attended.

  • Conducts 90-day probationary reviews for all new staff.

  • Conducts verbal and technical interviews; able to identify appropriate talents needed for salon growth.

Job Type: Full Time
Pay: $19-25/hr plus tips plus eligible for net service commissions between 1-8%; plus net product commissions between 15-30%; plus membership and package sale bonuses between $5-40 per sale.

Experience:

  • Esthetics Experience: 3–5 years (required)

  • Salon Manager: 1 year (preferred)

Skills Required

  • Esthetician License
  • Esthetics experience: 3-5 years
  • Ability to perform esthetic services and maintain personal productivity
  • Experience managing salon personnel (recruitment, training, performance management)
  • Salon Manager experience: 1 year
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The Company
170 Employees

What We Do

FACE FOUNDRIÉ is a modern, all-inclusive focused facial bar that redefines skincare by making high-quality beauty services affordable, approachable, and accessible for everyone. Specializing in facials, lashes, brows, and skincare, the company provides efficient and effective results-driven services designed for the modern, busy lifestyle. Their mission is to create a welcoming and inclusive environment where top-tier skincare services meet real-life convenience for all clients.

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