Team Overview
Enterprise Scheduling Services manages the automation of job processing for M&T’s distributed applications. Activities include the migration of job definitions and processing schedules with the mission of providing efficient, centralized technical support for all new and existing jobs through the following services:
- Standards: Definition of job syntax and access standards.
- Quality Assurance: Perform reviews of job definitions to ensure accuracy before movement into production. Also, in collaboration with application teams, the setup, testing and review of job execution in the non-production environments.
- Production Migrations: Movement of job definitions as well as the scheduling requirements into production.
- Incident Resolution: Research and correct processing errors as required.
- Application Upgrades: Perform configuration and implementation activities for the scheduling application upgrades, as well as supporting technologies.
- Disaster Recovery: Provide technical assistance for preparation, testing and support.
Job Description
Overview:
Completes activities related to larger and/or more complex installations, configuration, operation and maintenance of systems hardware/software and related infrastructure. Ensures system hardware, operating systems, software systems and related procedures adhere to organizational values, enabling staff and partners.
Primary Responsibilities:
- Respond to and resolve Service Desk escalations based on outcome of previous incidents.
- Create/document procedures for work orders and request-based tasks.
- Respond to and resolve identified technical incidents requiring problem-solving; analyze and isolate the issues.
- Use diagnostic tools to troubleshoot issues.
- Complete systems maintenance activities following Standard Operating Procedures (SOP), such as patching, health checks, operating system updates, validating changes and maintaining operational and configuration standards. Research options when anomalies occur; identify recommendations to address them and review with senior staff
- Schedule maintenance changes to reduce operational risk.
- Participate in project work in cross-functional teams; lead technical team within a project and provide input to design efforts.
- Complete evening and weekend responsibilities as scheduled.
- Initiate, create and document procedures for maintenance tasks and other needs to serve as a reference source.
- Identify opportunities to automate or improve SOP and maintenance tasks to improve efficiency.
- Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports diversity and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Education and Experience Required:
- Minimum of 6 years’ higher education and/or work experience
- Prior experience reading and digesting technical information
- Detail-oriented
- Strong written and verbal communication skills
- Prior experience communicating technical information within a team and to immediate manager
- Strong customer focus, including ability to manage customer needs and multiple work priorities
Solid working experience with the following technologies:
- Broadcom Automic job scheduler or similar products such as Broadcom Autosys, BMC Control-M, Forta JAMS, Redwood ActiveBatch.
Education and Experience Preferred:
- Bachelor’s degree in technology-related field
- Minimum of 7 years’ higher education and/or work experience
- Certifications or special training in related technologies
Helpful experience in the following technologies:
- Windows and Linux (Red Hat) Operating Systems
- Oracle and SQL Database Management Systems
- Cloud technologies, such as Azure Cloud/DevOps
- Experience with monitoring, backups, and scheduling batch jobs in a Production environment
- Coordinating and maintaining several environments (Prod, Cert, Dev)
Skills Required
- Minimum of 6 years higher education and/or work experience
- Solid working experience with Broadcom Automic or similar job schedulers (Broadcom Autosys, BMC Control-M, Forta JAMS, Redwood ActiveBatch)
- Prior experience reading and digesting technical information
- Detail-oriented
- Strong written and verbal communication skills
- Prior experience communicating technical information within a team and to immediate manager
- Strong customer focus; ability to manage customer needs and multiple priorities
- Bachelor's degree in a technology-related field
- Minimum of 7 years higher education and/or work experience
- Certifications or special training in related technologies
- Experience with Windows and Red Hat Linux operating systems
- Experience with Oracle and SQL database management systems
- Experience with cloud technologies such as Azure and DevOps practices
- Experience with monitoring, backups, and scheduling batch jobs in production
- Experience coordinating and maintaining multiple environments (Prod, Cert, Dev)
M&T Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.
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Retirement Support — Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
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Leave & Time Off Breadth — Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.
M&T Bank Insights
What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
