Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture.
Our motto, “You’d be surprised how far we’ll go for you”, is exemplified through our embrace of these culture
elements: Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism,
leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
We are seeking a detail-oriented and proactive Account Support Management Agent to join our team. In this role, you will be responsible for assisting account managers and clients by providing day-to-day support, ensuring smooth operations, and maintaining excellent customer satisfaction. You will act as a key liaison between our clients and internal teams, helping to resolve issues, track requests, and improve the overall account experience.
Key Responsibilities
Provide support to Account Managers in the daily operations of client accounts.
Act as the first point of contact for client inquiries and issues.
Monitor and track account activities, ensuring timely resolution of client requests.
Coordinate with internal teams (sales, technical support, operations) to ensure client needs are met.
Assist in the preparation of reports, presentations, and documentation for client meetings.
Maintain accurate records of account interactions and support history.
Identify opportunities to enhance the client experience and suggest improvements.
Proven experience in customer support, account coordination, or a similar client-facing role.
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Problem-solving mindset with attention to detail.
Ability to work independently and as part of a team.
Proficiency in CRM tools and Microsoft Office (Excel, Word, PowerPoint).
Bachelor's degree in Business Administration, Marketing, or a related field.
Fluent in English; additional languages are a plus.
- 100% On-site Position (Vaga 100% presencial)
Expeditors Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.
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Equity Value & Accessibility — Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.
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What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
