ESM Architect

Sorry, this job was removed at 04:08 a.m. (CST) on Sunday, May 31, 2026
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Hiring Remotely in India
Remote
Information Technology • Consulting
The Role
NCS TSR : ESM Architect (G7) Role : ServiceNow Solutions Architect Location : Pune Job Code : 11787 Job Title : ServiceNow Solutions Architect Skill Set : ServiceNow, ITSM Job Description : Experience: 10–15+ Years Role Summary Senior ServiceNow Architect with strong Telco domain experience to lead solution architecture, platform strategy, and enterprise ITSM transformation for Optus. Key Responsibilities • Own end-to-end ServiceNow architecture and design. • Lead ITSM and Telco solution architecture (Incident, Problem, Change, CMDB). • Design integrations with OSS/BSS, NOC tools, and enterprise platforms. • Drive governance, best practices, scalability, and security standards. • Act as technical advisor to leadership and stakeholders. Must Have • 7+ years ServiceNow, strong ITSM + Telco domain experience. • Deep understanding of ServiceNow architecture & integrations. • Expertise on Telco Industry solution/package • CSA + CIS-ITSM certification (CTA preferred

Hexaware Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.

  • Healthcare Strength Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
  • Parental & Family Support Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
  • Wellbeing & Lifestyle Benefits Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.

Hexaware Technologies Insights

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The Company
HQ: Navi Mumbai, Maharashtra
27,000 Employees
Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

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