eSIM Senior Product Manager

Reposted 17 Days Ago
Hiring Remotely in USA
Remote or Hybrid
100K-100K Annually
Senior level
Other
The Role
The Senior Product Manager - eSIM will drive the strategy, roadmap, and execution of eSIM products, collaborating with engineering and marketing teams to enhance digital experiences and ensure growth across various markets.
Summary Generated by Built In

We are seeking a Senior Product Manager – eSIM to drive the strategy, roadmap, and execution of our eSIM product portfolio across digital channels. This role plays a key part in anticipating user needs and driving the design and launch of impactful new features in all our digital distribution platforms (web, app, APIs). 

The ideal candidate combines digital product leadership with a strong technical understanding of eSIM technology and the ability to create and deliver compelling sales and marketing materials that empower our sales teams across consumer, enterprise, and wholesale channels.

Position will report to the head of the IDT Digital Payment business and work closely with engineering, operations, marketing, carrier partners, and enterprise clients.

Responsibilities include but are not limited to:

  • Product Strategy & Ownership
  • Define and execute the product vision and roadmap for digital-first eSIM solutions. 
  • Identify growth opportunities across consumer, enterprise and wholesale markets. 
  • Prioritize features based on customer needs, business impact, and technical feasibility.

Digital Experience & Growth

  • Drive end-to-end digital experiences for purchase, activation, and lifecycle management
  • Partner with UX/UI teams to design frictionless journeys that maximize adoption and retention.
  • Own/Track/Report KPIs such as conversion rates, adoption, ARPU, and gross margin

Technical & Ecosystem Expertise

  • Translate the eSIM technology stack (SM-DP+, SM-SR, GSMA standards, entitlement servers, carrier provisioning) into product requirements. 
  • Collaborate closely with designers, engineers, and QA teams in an agile environment to deliver features and execute on the roadmap.

Sales & Marketing Enablement

  • Create, maintain, and own sales and marketing product materials (presentations, one-pagers, FAQs, product playbooks, demos) for use across sales channels.
  • Partner with sales leadership to ensure teams have the right tools and messaging to effectively position and sell eSIM products.
  • Support marketing campaigns and product launches with product-focused content and collateral

Cross-Functional Collaboration

  • Align with operations and support teams to enhance provisioning reliability and troubleshooting flows.
  • Work with marketing and growth teams on acquisition campaigns, promotions, and loyalty programs.
  • Support business development teams in onboarding enterprise clients and resellers via APIs/SDKs.
  • Qualifications include but are not limited to

Experience

  • 5+ years in product management (telecom, connectivity, or digital services strongly preferred).
  • Proven experience launching and scaling digital-first products (mobile apps, e-commerce, or SaaS).
  • Exposure to working with telecom operators, aggregators, or connectivity platforms.

Technical Knowledge

  • Understanding of eSIM/eUICC technology stack.
  • Familiarity with telecom systems (HLR/HSS, entitlement servers, provisioning flows).
  • Comfort working with APIs, SDKs, and integration workflows.

Skills

  • Strong communicator able to craft compelling sales enablement materials.
  • Data-driven decision-maker with strong analytical and strategic thinking.
  • Familiarity using tools Google Analytics, Power Bi, Looker, Amplitude.
  • Ability to translate complex technical concepts into user-centric features and commercial value.

About us:
IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers.
We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. 

Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.  

Join us!

Skills Required

  • 5+ years in product management
  • Exposure to telecom operators or connectivity platforms
  • Strong communication skills
  • Understanding of eSIM technology stack
  • Comfort working with APIs and SDKs

IDT Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDT and has not been reviewed or approved by IDT.

  • Healthcare Strength Medical, dental, and vision coverage are included for full‑time employees, with published transparency files indicating employer‑sponsored health plans. This establishes a conventional benefits foundation across major coverage areas.
  • Leave & Time Off Breadth Paid vacation and sick time are characterized as generous, with illustrations of multi‑week vacation and defined sick‑leave allotments that can vary by team and tenure. This breadth provides a solid baseline for time away from work.
  • Wellbeing & Lifestyle Benefits Office amenities such as an on‑site gym, recreation spaces, free breakfast and coffee, and flexible work arrangements are highlighted. These wellbeing‑oriented perks augment the core package for in‑office and hybrid roles.

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The Company
HQ: Newark, NJ
1,151 Employees
Year Founded: 1990

What We Do

We know that you’ll have looked at quite a few company pages but IDT is different. We want people who want to make a big difference to our company with big ambitions. We’re a truly global team, with 1300 people working across all continents, apart from (at the moment!) Antarctica. But we are proud that despite our size, we encourage and support any in-house entrepreneurs to develop their ideas into business action. Our exciting growth plans make it a great time to join us. Our people are the reason for IDT’s passion for success. The IDT family is made up of people of all backgrounds, expertise, and interests, all with a relentless team spirit. We need people who share both our commitment to success and excitement about our journey. You won’t ever be bored or have to wonder how to fill your time. You’ll find the work challenging but you’ll get the support of a great team to help you beat those challenges. You will also be expected to support others as well as work hard, work well and work with a smile. If you want a join a company that will help you become your brilliant best and achieve amazing results, then you want to join IDT.

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