Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because "What we do matters!"
We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people, long standing partnerships, and strategic thinking to solve your most critical challenges.
Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way.
THE OPPORTUNITY
Iron Bow Technologies is looking for a ESEM Platform Technical Lead to serve as the primary technical lead for the VA ESEM / NinjaOne implementation and sustainment effort. Owns platform architecture, tenant and configuration standards, implementation approach, agent strategy oversight, RBAC/SSO/PIV coordination, performance tuning, operational readiness, and OEM escalation.
Scope boundary: This role owns tool-side technical leadership and platform health. It does not own FedRAMP/ATO, VA production patch approval, endpoint maintenance-window authorization, reboot coordination, application-owner outage coordination, routine patch execution, or endpoint patch risk acceptance unless separately directed.
HOW YOU'LL MAKE AN IMPACT
- Lead ESEM/NinjaOne implementation planning, architecture, configuration, pilot, cutover, and transition to sustainment.
- Translate PWS requirements into technical design decisions, configuration standards, implementation tasks, acceptance criteria, and operational runbooks.
- Own tenant configuration, console administration, RBAC, SSO/PIV coordination, endpoint grouping, tagging, pre-production/lab validation, and change-control inputs.
- Oversee agent strategy and coordinate with the Endpoint Deployment Engineer on packaging, rollout monitoring, failed-install triage, and endpoint communication health.
- Coordinate with the Patch Migration SME on patch architecture, content distribution, maintenance-window design, BigFix-to-NinjaOne coexistence, and cutover readiness.
- Support daily health checks, Daily Morning Report inputs, Weekly Tracker updates, outage triage, DR inputs, optimization recommendations, and OEM escalation.
SKILLS THAT DRIVE SUCCESS
- 8+ years of endpoint management, systems engineering, RMM, or enterprise platform administration experience.
- Hands-on experience with NinjaOne or comparable endpoint platforms such as BigFix, Tanium, MECM/SCCM, Intune, or Jamf.
- Experience leading large-scale endpoint implementations or migrations; 50,000+ endpoint experience preferred.
- Strong Windows Server/Desktop, Linux, macOS, scripting, certificates, proxies, firewalls, SaaS connectivity, and remote troubleshooting background.
- Ability to operate in ServiceNow/change-control environments and provide clear technical direction to federal stakeholders.
- Ability to complete VA onboarding, background investigation, Rules of Behavior, and required security/privacy training.
WHAT SETS YOU APART
- Active VA Public Trust / VA PIV and prior VA, federal civilian, healthcare, or regulated-enterprise experience.
- NinjaOne certification, NinjaOne implementation experience, or prior OEM/partner delivery experience.
- Experience replacing or coexisting with HCL BigFix, Tanium, MECM/SCCM, or similar endpoint management platforms.
- Familiarity with FedRAMP SaaS, FISMA, CDM, STIG/CIS reporting, and federal audit environments.
WHY YOU'LL LOVE IT!
- You will be part of a company that is growing quickly and values your voice, ideas, and experience
- You will be a key contributor to Iron Bow’s transformational shift in how we deliver value to both customers and employees.
- You will have the pleasure of working with passionate professionals in a culture that fosters a workplace where everyone feels respected, supported and empowered to succeed.
#LI-EC1 #LI-Remote
OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT
Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity and/or gender expression, pregnancy, national origin, age, disability, status as a protected veteran or any other characteristic prohibited by law. Iron Bow will not tolerate discrimination or harassment based on any of these characteristics.
Skills Required
- 8+ years of endpoint management, systems engineering, RMM, or enterprise platform administration experience
- Hands-on experience with NinjaOne or comparable endpoint platforms (BigFix, Tanium, MECM/SCCM, Intune, Jamf)
- Experience leading large-scale endpoint implementations or migrations (50,000+ endpoints preferred)
- Strong Windows Server/Desktop, Linux, macOS, scripting, certificates, proxies, firewalls, SaaS connectivity, and remote troubleshooting background
- Ability to operate in ServiceNow/change-control environments and provide technical direction to federal stakeholders
- Ability to complete VA onboarding, background investigation, Rules of Behavior, and required security/privacy training
- Active VA Public Trust / VA PIV and prior VA, federal civilian, healthcare, or regulated-enterprise experience
- NinjaOne certification, NinjaOne implementation experience, or prior OEM/partner delivery experience
- Experience replacing or coexisting with HCL BigFix, Tanium, MECM/SCCM, or similar endpoint management platforms
- Familiarity with FedRAMP SaaS, FISMA, CDM, STIG/CIS reporting, and federal audit environments
Iron Bow Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Bow Technologies and has not been reviewed or approved by Iron Bow Technologies.
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Healthcare Strength — Health coverage is characterized as comprehensive across medical, dental, and vision, alongside life and disability protection. Health insurance is also framed as a strong point, with family premiums sometimes described as reasonable.
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Leave & Time Off Breadth — Time-off offerings are positioned as flexible, supported by remote and hybrid-work programs. The overall package includes a range of leave benefits that can support work–life needs.
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Parental & Family Support — Family-related leave is portrayed as a differentiator, including parental leave and even “grandparents’ leave.” These elements broaden support beyond standard time-off programs.
Iron Bow Technologies Insights
What We Do
We deliver mission success through next-generation solutions across government, healthcare, and commercial markets. Iron Bow relies on our passionate people, long-standing partnerships, and strategic thinking to solve your most critical challenges. At Iron Bow, our people believe in a culture of transformation and that the future of technology is here to deliver our clients’ missions. When it comes to our people, we care about the customer's mission, value a culture of teamwork, and believe deeply in the power of technology to transform lives and communities. #WhatWeDoMatters Disclaimer: Your privacy and security are important to us. Iron Bow Technologies does not request payment information, personal financial information, or any form of processing fees as part of our recruitment process. Please be cautious of any requests for such information as they may be scams. Our interviews and communications are conducted through official channels only. This includes emails from verified company domains and phone calls or video conferences scheduled through our official systems. If you are ever in doubt about the legitimacy of any communication purportedly from us, please do not hesitate to contact us directly at our official contact points for verification. The only domain we use is ironbow.com
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