Key Responsibilities
Payoff, HOA & Lien Processing
Order payoff demands, homeowner association (HOA) demands, and other lien-related documentation.
Proactively monitor outstanding requests, follow up as needed, and escalate delays to protect closing timelines.
Maintain accurate, up-to-date file documentation and status tracking within required systems.
Operational & Customer Service Excellence
Deliver superior customer service to internal market brands and external transaction partners.
Maintain organized, compliant, and audit-ready files in accordance with NOC standards and procedures.
Effectively manage multiple files and competing deadlines in a high-volume, deadline-driven environment.
Support operational efficiency by adhering to standardized workflows, identifying potential issues early, and escalating concerns appropriately.
Qualifications & Requirements
Required Skills & Competencies
Strong ability to comprehend, interpret, and draft clear instructions, correspondence, and memos; excellent spelling, grammar, and punctuation required.
Excellent verbal and written communication skills with strong interpersonal and customer service abilities.
Demonstrated commitment to service excellence and responsiveness.
High level of organization with exceptional attention to detail and accuracy.
Proven ability to meet deadlines, maintain consistent follow-through, and adhere to established procedures.
Comfort working in a fast-paced, high-volume, production-oriented environment.
Preferred Qualifications
One (1) year of experience in escrow, title, real estate, or mortgage operations.
Familiarity with escrow and title systems, workflow tools, and document management platforms.
Experience handling payoff demands, HOA demands, and common title-related liens.
Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.
Anywhere Integrated Services’ Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).
Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
- Great Place to Work
- Forbes World's Best Employers
- Newsweek World's Most Trustworthy Companies
- Ethisphere World's Most Ethical Companies
Skills Required
- Strong ability to comprehend, interpret, and draft clear instructions, correspondence, and memos; excellent spelling, grammar, and punctuation
- Excellent verbal and written communication skills with strong interpersonal and customer service abilities
- Demonstrated commitment to service excellence and responsiveness
- High level of organization with exceptional attention to detail and accuracy
- Proven ability to meet deadlines, maintain consistent follow-through, and adhere to established procedures
- Comfort working in a fast-paced, high-volume, production-oriented environment
- One (1) year of experience in escrow, title, real estate, or mortgage operations
- Familiarity with escrow and title systems, workflow tools, and document management platforms
- Experience handling payoff demands, HOA demands, and common title-related liens
What We Do
Coldwell Banker The Real Estate Centre (CB-TREC) is an Ontario based real estate brokerage with offices in Toronto, Vaughan, Newmarket, Barrie, Innisfil, and Orillia. Their experienced team of residential and commercial agents operate across southern Ontario, helping clients reach a wide range of real estate goals. Originally founded in 1906, the Coldwell Banker brand was built on a commitment to professionalism and customer service which remains the cornerstone of our business philosophy today. Coldwell Banker is one of the oldest real estate companies in the country and this experience has helped us achieve the highest sales volume of any national real estate franchise* — double our nearest competitor. A Different Kind Of Brokerage At Coldwell Banker The Real Estate Centre, creating opportunities for our clients and our people is the foundation of our business. So whether you’re ready to buy a home, sell your existing one, or are looking for a rewarding new career, creating the right opportunity for you to achieve your dream is the core principle that’s helped us consistently grow our brokerage since 2000. Our Team Coldwell Banker TREC has Sales Representatives that cover both residential and commercial real estate. Their knowledge and experience can guide you through the real estate process and help you with all the details before, during and after the sale.
