Key Responsibilities
Escrow Transaction Processing
- Schedule closings with all parties: Post-closing escrows require ongoing monitoring, documentation tracking, approval management, reconciliation, and timely disbursement to ensure compliance with the escrow agreement and title underwriting requirements.
- Package and distribute escrow-related paperwork to buyers, sellers, real estate agents, lenders, and other transaction partners.
- Ensure documents are complete, accurate, and sent in accordance with established timelines and departmental procedures.
- Maintain professional and timely communication to support smooth transaction flow.
Title Order Setup & Coordination
- Open title orders and obtain required legal descriptions and vesting information.
- Prepare and send documentation to title partners for review.
- Track title-related documentation and updates to support timely resolution.
Payoff, HOA & Lien Processing
- Order and follow up on payoff demands, homeowner association (HOA) demands, and other lien-related documentation.
- Monitor outstanding requests and escalate delays as needed to protect closing timelines.
- Maintain accurate file documentation and status tracking.
Operational & Customer Service Excellence
- Deliver superior customer service to internal market brands and external partners.
- Maintain organized, accurate files in compliance with NOC standards and procedures.
- Consistently meet deadlines while managing multiple files in a high-volume environment.
- Support operational efficiency by adhering to standardized processes and identifying potential issues.
Qualifications / Requirements
Required Skills & Competencies:
- Strong ability to comprehend and write clear instructions, correspondence, and memos; excellent spelling, grammar, and punctuation required.
- Excellent verbal and written communication skills with strong interpersonal abilities.
- Demonstrated commitment to superior customer service.
- High level of organization with strong attention to detail.
- Proven ability to meet deadlines, follow through consistently, and adhere to departmental procedures.
- Comfortable working in a fast-paced, high-volume, deadline-driven environment.
Preferred Qualifications
- One year experience in escrow, title, real estate, or mortgage operations.
- Familiarity with escrow/title systems and document management platforms.
- Experience handling payoff demands, HOA demands, and common title liens.
We are proud to offer a comprehensive benefits package to our employees including:
- Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
- 401(k) savings plan with company match
- Paid Time Off to Include Holidays, Vacation Time, and Sick Time
- Paid Family & Paternity Leave
- Life Insurance
- Business Travel Accident Insurance
- All employees receive access to LinkedIn Learning
- Employee Referral Program
- Adoption Assistance Program
- Employee Assistance Program
- Health and Wellness Program and Incentives
- Employee Discounts
- Employee Resource Groups
Integrated Services delivers transaction services designed to support the full real estate lifecycle – title and escrow, mortgage, insurance, and home warranty – to deliver a seamless, compliant transaction from contract to close. It combines national strength with local precision, leveraging deep local expertise while being backed by the scale and resources of Compass International Holdings, enabling streamlined, transparent, and efficient support for homebuyers and sellers.Integrated Services operates across all 50 states and is supported by about 3,000 experts across the country. Integrated Services is a subsidiary of Compass International Holdings.
Compass International Holdings is a global real estate services company empowering real estate professionals with everything they need to realize their entrepreneurial potential. With a presence in every major U.S. city and approximately 120 countries and territories, Compass International Holdings serves millions of buyers and sellers through a portfolio of some of the most recognized and iconic brands: @properties, Better Homes and Gardens® Real Estate, CENTURY 21®, Christie's International Real Estate, Coldwell Banker®, Compass, Corcoran®, ERA®, and Sotheby's International Realty®. In addition to brokerage services, Compass International Holdings offers integrated services, such as mortgage, title, insurance, escrow, and relocation.
- NYSE: COMP
- 340,000 Real Estate Professionals
- 2,000+ independently owned and operated brokerages
- 120 countries and territories
Skills Required
- Ability to comprehend and write clear instructions, correspondence, and memos
- Excellent spelling, grammar, and punctuation
- Excellent verbal and written communication skills
- Strong interpersonal abilities
- Commitment to superior customer service
- Strong organization and attention to detail
- Ability to meet deadlines and follow through consistently
- Ability to adhere to departmental procedures
- Comfort working in a fast-paced, high-volume, deadline-driven environment
- One year of experience in escrow, title, real estate, or mortgage operations
- Familiarity with escrow or title systems and document management platforms
- Experience handling payoff demands, HOA demands, and common title liens
What We Do
Coldwell Banker The Real Estate Centre (CB-TREC) is an Ontario based real estate brokerage with offices in Toronto, Vaughan, Newmarket, Barrie, Innisfil, and Orillia. Their experienced team of residential and commercial agents operate across southern Ontario, helping clients reach a wide range of real estate goals. Originally founded in 1906, the Coldwell Banker brand was built on a commitment to professionalism and customer service which remains the cornerstone of our business philosophy today. Coldwell Banker is one of the oldest real estate companies in the country and this experience has helped us achieve the highest sales volume of any national real estate franchise* — double our nearest competitor. A Different Kind Of Brokerage At Coldwell Banker The Real Estate Centre, creating opportunities for our clients and our people is the foundation of our business. So whether you’re ready to buy a home, sell your existing one, or are looking for a rewarding new career, creating the right opportunity for you to achieve your dream is the core principle that’s helped us consistently grow our brokerage since 2000. Our Team Coldwell Banker TREC has Sales Representatives that cover both residential and commercial real estate. Their knowledge and experience can guide you through the real estate process and help you with all the details before, during and after the sale.








