- Open new escrow accounts, process additional deposits, and account closeouts daily.
- Perform research either electronically or manually to investigate and correct differences requested by attorneys, municipalities, and landlords.
- Perform customer maintenance.
- Communicate with agents and attorneys to process closeouts, changes, deposits, etc.
- Maintain electronic files including emails, W9's and customer related information upon opening and transacting on accounts.
- Process Escheat related functions, including sending out due diligence letters, annual filing to all US states and territories, and maintaining updated records within the escheat program.
- Daily proofs of the Escheat and Rent Security GL's.
- Process withholding requests and conduct outreach to customers for updated documentation. Documentation types include but are not limited to W-8 BEN, W9 withholding reversals and B-notices.
- Daily processing and proofs of withholding GL's. Enters the 945 and 1042 backup withholding payments on the IRS website.
- Year-end filing of backup withholding.
- Assist department as needed.
- Basic PC skills for Microsoft Office -- Word, Excel and Outlook.
- Good verbal and written communication skills.
- Ability to prioritize and organize assignments.
- Ability to handle multiple projects simultaneously.
- High School Diploma or GED and a minimum of one year of related experience.
Top Skills
What We Do
At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927.
For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small.
We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed.
©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.
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