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Helping clients achieve homeownership and financial freedom with simple, fast and trusted digital solutions.
The Role
Manage the escrow/closing process remotely: communicate with agents, buyers, sellers and third parties; open orders; review contracts and verify transaction details; order/payoff items and follow up; explain settlement and title insurance; ensure timely delivery of funds and provide excellent customer service throughout closing.
Summary Generated by Built In
As a Closing Coordinator (Escrow Assistant), you will interact and correspond with all parties and agents throughout the settlement process. This will be a temporary position supporting seasonal volume for our Northern California market through December 2026. This will be fully remote- all equipment will be provided, and training will be conducted virtually.
Responsibilities
Minimum Qualifications
Preferred Qualifications
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
This posting is for a position with Contemporary Staffing Solutions for a temporary placement at Rocket. Individuals will be interviewed, and if selected, hired by Contemporary Staffing Solutions only.
Compensation: The compensation for this position is $22 to $33per hour, depending on experience and qualifications.
Benefits: Benefits eligibility may vary based on employment classification and length of employment with Contemporary Staffing Solutions.
Responsibilities
- Work closely with agents, buyers, sellers and all necessary third parties to obtain all information needed for settlement.
- Provide quotes and explanations about the settlement process and title insurance to potential customers
- Opening orders, reviewing contracts, verifying information such as buyer/seller names, sales price, EMD, and other pertinent fee allocation
- Order and maintain detailed records, including following up on needed items. Ensure timely delivery of EMD, HOA, solar, lines, and payoffs.
- Deliver great customer experience while guiding clients and agents through the closing process
- Escrow Assistants should love a challenge and enjoy creative problem solving to keep our clients and agents happy.
Minimum Qualifications
- 1+ year working an escrow desk as an assistant
- Attention to detail and the ability to be organized in a fast-paced environment.
Preferred Qualifications
- Experience with residential purchase transactions in Northern California
- Qualia knowledge
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
This posting is for a position with Contemporary Staffing Solutions for a temporary placement at Rocket. Individuals will be interviewed, and if selected, hired by Contemporary Staffing Solutions only.
Compensation: The compensation for this position is $22 to $33per hour, depending on experience and qualifications.
Benefits: Benefits eligibility may vary based on employment classification and length of employment with Contemporary Staffing Solutions.
Skills Required
- 1+ year working an escrow desk as an assistant
- Attention to detail and ability to be organized in a fast-paced environment
- Experience with residential purchase transactions in Northern California
- Qualia knowledge
Rocket Companies Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is presented as premium, with medical, dental and vision plans, disability and life insurance, no‑cost mental‑health support, and telehealth, plus access to the Rock Health Collective for on‑site and virtual care. Day‑one eligibility and wellness resources, including fitness options and discounted or no‑cost pharmacy services, are emphasized.
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Parental & Family Support — The package highlights paid parental leave for birth, adoption and fostering, alongside fertility benefits, adoption/foster assistance, and childcare subsidies. Additional supports include Care.com access and family‑focused resources that address varied life stages.
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Leave & Time Off Breadth — Materials reference a generous PTO policy, commonly described as up to four weeks for full‑time team members, plus two personal significance days and seven company holidays. Day‑one benefit eligibility and guidance to verify location‑specific details underscore breadth with some policy variation.
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The Company
What We Do
Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard.
Rocket Companies Offices
OnSite Workspace
Typical time on-site:
None
