Real Life. Real Importance.
What You'll Do
You'll be the behind-the-scenes force that keeps real estate transactions moving. Working closely with the Escrow Officer, you'll coordinate documents, manage deadlines, and support agents, buyers, sellers, lenders, and attorneys to help ensure every closing is accurate, on time, and stress-free. From preparing closing packages to supporting funding, recording, and post-closing activities, your attention to detail and customer service will make a real difference.
Who You Are
- Customer-focused – You enjoy helping people and creating a positive experience during an important life event.
- Detail-oriented – You catch missing information, resolve issues, and ensure accuracy every step of the way.
- Highly organized – You can manage multiple files, deadlines, and priorities in a fast-paced environment.
- Strong communicator – You build trust through clear, professional communication with clients and business partners.
- Proactive problem-solver – You take initiative, find solutions, and keep transactions moving forward.
- Reliable team player – Others know they can count on you to follow through and support the team.
Your work helps turn contracts into closings and helps clients move into their next chapter with confidence.
Key Responsibilities
Transaction & Document Management
- Prepare closing packages, including settlement documents and checks for scheduled closings.
- Assemble, review, and maintain escrow files and closing documents for accuracy and completeness.
- Review contracts and assist in obtaining information and documentation needed to process transactions.
- Scan, upload, index, and maintain digital and physical files in accordance with company standards.
Escrow Processing & Post-Closing Support
- Support transactions from contract through post-closing, ensuring timely file progression and adherence to deadlines.
- Assist with title clearance, funding conditions, loan package returns, recording, and post-closing activities.
- Resolve recording issues, document corrections, and other transaction-related matters as needed.
Team & Client Support
- Partner closely with the Escrow Officer to provide exceptional administrative and transaction support.
- Communicate effectively with agents, buyers, sellers, lenders, attorneys, and other parties to keep transactions moving forward.
- Deliver outstanding customer service and build positive relationships with clients and industry partners.
- Perform general administrative duties as needed to support escrow operations.
Qualifications
Required Qualifications
- High school diploma or equivalent.
- One to four years of escrow processing experience, depending on the team supported.
- Prior experience in escrow, title, mortgage, real estate, or related transaction services preferred.
- Strong administrative and organizational skills with exceptional attention to detail and a high level of accuracy.
- Ability to effectively manage multiple priorities and deadlines in a fast-paced environment.
- Proficiency in Microsoft Office applications, including Word, Outlook, and Excel, as well as document management systems.
- Strong written and verbal communication skills with the ability to effectively communicate and collaborate with agents, buyers, sellers, lenders, attorneys, and internal team members to resolve issues and keep transactions moving forward.
- Self-motivated with a proactive approach to problem-solving and issue resolution.
- Demonstrated commitment to quality work, accuracy, and customer service.
Preferred Qualifications
- Experience in the real estate industry, including title, escrow, settlement services, real estate, mortgage, or property management.
- Knowledge of front-end and back-end escrow processing procedures.
- Familiarity with closing document preparation, funding, recording, and post-closing processes.
- Experience working with electronic document management systems and transaction workflows.
Anywhere is proud to offer a comprehensive benefits package to our employees including:
- Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
- 401(k) savings plan with company match
- Paid Time Off to Include Holidays, Vacation Time, and Sick Time
- Paid Family & Paternity Leave
- Life Insurance
- Business Travel Accident Insurance
- All employees receive access to LinkedIn Learning
- Tuition reimbursement for approved programs
- Employee Referral Program
- Adoption Assistance Program
- Employee Assistance Program
- Health and Wellness Program and Incentives
- Employee Discounts
- Employee Resource Groups
Keystone Title Services is built on a tradition of excellence and guided by a spirit of integrity throughout all aspects of the closing process. As your title and closing provider, we want to assure satisfaction for everyone involved in the transaction, whether you are a buyer, seller, agent or lender. Keystone Title is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report.
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
- Great Place to Work
- Forbes World's Best Employers
- Newsweek World's Most Trustworthy Companies
- Ethisphere World's Most Ethical Companies
Skills Required
- High school diploma or equivalent.
- One to four years of escrow processing experience, depending on the team supported.
- Prior experience in escrow, title, mortgage, real estate, or related transaction services.
- Strong administrative and organizational skills with exceptional attention to detail and a high level of accuracy.
- Ability to effectively manage multiple priorities and deadlines in a fast-paced environment.
- Proficiency in Microsoft Office applications, including Word, Outlook, and Excel, as well as document management systems.
- Strong written and verbal communication skills and ability to collaborate with agents, buyers, sellers, lenders, attorneys, and internal team members.
- Self-motivated with a proactive approach to problem-solving and issue resolution.
- Demonstrated commitment to quality work, accuracy, and customer service.
- Experience in the real estate industry, including title, escrow, settlement services, mortgage, or property management.
- Knowledge of front-end and back-end escrow processing procedures.
- Familiarity with closing document preparation, funding, recording, and post-closing processes.
- Experience working with electronic document management systems and transaction workflows.
What We Do
Coldwell Banker The Real Estate Centre (CB-TREC) is an Ontario based real estate brokerage with offices in Toronto, Vaughan, Newmarket, Barrie, Innisfil, and Orillia. Their experienced team of residential and commercial agents operate across southern Ontario, helping clients reach a wide range of real estate goals. Originally founded in 1906, the Coldwell Banker brand was built on a commitment to professionalism and customer service which remains the cornerstone of our business philosophy today. Coldwell Banker is one of the oldest real estate companies in the country and this experience has helped us achieve the highest sales volume of any national real estate franchise* — double our nearest competitor. A Different Kind Of Brokerage At Coldwell Banker The Real Estate Centre, creating opportunities for our clients and our people is the foundation of our business. So whether you’re ready to buy a home, sell your existing one, or are looking for a rewarding new career, creating the right opportunity for you to achieve your dream is the core principle that’s helped us consistently grow our brokerage since 2000. Our Team Coldwell Banker TREC has Sales Representatives that cover both residential and commercial real estate. Their knowledge and experience can guide you through the real estate process and help you with all the details before, during and after the sale.
